Merged: London Broadband.
31-07-2003, 16:40
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#256
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Inactive
Join Date: Jun 2003
Posts: 62
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Quote:
Originally posted by Undisputedtruth
We have learnt NTL is a company we cannot trust. ADSL will be the dominant DSL technology in the UK with a predicted customer base of 5 million customers. NTL has angered thousands of customers with their attitude, surely Mark you can understand why there are a number of us are angry resulting in anti NTL customers.
Even if I had ADSL I may not admit I have ADSL so you could be wasting your time here.
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This is simply mindblowing stuff. I only trawl through UDT's postings because this is a thread I'm interested in.
Let's break this down UDT- why are you still posting on this site?
You've said you cannot trust NTL.
You've said ADSL is the way forward.
You might even already have ADSL (but for some unknown & bizarre reason you won't say).
It is indeed a shame that NTL cable has a lot of unfulfilled potential, but that's just how it is. Your rants here will not fundamentally change that.
Why continue complaining, dragging threads off-topic, wasting people's time as they read your rambling posts, and easting up NTHW.co.uk's bandwidth and disk space simply berating NTL.
Why not just get ADSL (if you havn't already), and stop being an NTL customer. Get satellite dishes, get BT phone lines, get Zen Internet's (or whoever's) ADSL.
And then stop complaining about NTL. We all know you think they're crap, many others think that too, nor you don't appear to believe that NTL is getting any better. You are adding nothing to the sum of human knowledge with your continual anti-NTL postings here. (And no I'm not with what you call the "pro-NTL mob".)
Let's get this back on topic. Can anyone confirm that any new areas now gone live for NTL Broadband?
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31-07-2003, 16:52
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#257
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Inactive
Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Quote:
Originally posted by Undisputedtruth
I've asked for compensation for my loss of service for a few days. They gave me nothing because I deline the offer of an engineer to come to my place. You suggestion of a few months service given to people did not apply in my case.
Largely, all I hear are excuses, excuses, please don't blame us because it is not our fault, it is the management. Indeed it is their fault. One day, these people will realise just how bad they were in offering poor customer services.
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 eh?
You have a fault (loss of service), and you rather they would palm you off with a few quid, than send an engineer round to fix the problem? 
They want to send an engineer to try and resolve your problem - how is that poor customer service.
As low as your opinion is of ntl, do you really think they should offer money to any tom dick or harry just because they ring up and say they have a problem? Ok then.....
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31-07-2003, 16:58
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#258
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Inactive
Join Date: Jun 2003
Location: SE London
Posts: 2
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Well said binary..
I live in Camberwell (SE5) and have phoned up either CS or Sales repeatedly since the posting from bigitup_j. Still no BB or digital cable. I have now been told it should be ready in a couple of months.
I'll just have to wait.......and wait........ 
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31-07-2003, 17:06
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#259
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Permanently Banned
Join Date: Jun 2003
Location: South London
Posts: 123
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Quote:
Originally posted by Cheese_Wizz
Well said binary..
I live in Camberwell (SE5) and have phoned up either CS or Sales repeatedly since the posting from bigitup_j. Still no BB or digital cable. I have now been told it should be ready in a couple of months.
I'll just have to wait.......and wait........
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Oh dear.... did they say it was coming soon?
I emailed Chris Collinson on the same subject on 8th July. Still no answer... not even an acknowledgement of receiving anything from me.... typical............
(oops... hope I didn't upset you binary by complaining about ntl !
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31-07-2003, 17:23
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#260
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Inactive
Join Date: Jun 2003
Location: M20, Manchester
Age: 37
Services: VM Phone, TV and 20mb Broadband
Posts: 521
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please bare in mind that not everyone in the postcode mentioned earlier can receive broadband. ntl sales team might still not know bb is available (knowing ntl prob true, with their lack of communication).
you may be upgraded within the next 2 months (whole of southwark being done)
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31-07-2003, 19:56
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#261
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Inactive
Join Date: Jun 2003
Posts: 62
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Quote:
Originally posted by rippedoff
(oops... hope I didn't upset you binary by complaining about ntl !
)
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Yeah- I'm so upset.
So upset in fact of your insulting NTL that I'm going to get my broadband from elsewhere, Pipex ADSL to be precise.
NTL & predecessors are sh*t and inept for not being able to give us broadband. Cable does indeed have so much unfulfilled potential.
But I'm not going to spend all my time on this planet complaining about it, that's just how it is.
"ADSL broadband is already available to virtually all of London's population and businesses", this BT ADSL information page states. As we all know, NTL broadband is not.
So rather than talk about it, I'm putting my money where my mouth is and getting ADSL. I'm going to look into switching to Sky for my pay television as well, or maybe get Freeview as I don't watch the box that much anyway.
I don't understand why some people come on these forums to complain about the lack of NTL broadband and get so annoyed about it. If something makes you so angry, and there is an alternative, go for the alternative. Or maybe they just love being so angry. Not a great way to live in my books.
For anyone else who's interested, Pipex are currently running an offer to get a USB modem included as part of their Xtreme Solo2Go service, monthly subscription coming to £23.45, with a set-up fee of £17.57. This Pipex page has more info.
binary 'the ntl lover'
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31-07-2003, 21:08
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#262
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Banned
Join Date: Jun 2003
Location: South London
Posts: 549
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Let me explain once again.
For NTL to send an engineer around I would have take a day of work.. I do not want to take a day of work. I expect NTL to sort out their problems on their end. They assume the customer is at fault rather than themselves. Do you understand this? People like you only reinforces how bad NTL customer services really are!
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31-07-2003, 21:12
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#263
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Banned
Join Date: Jun 2003
Location: South London
Posts: 549
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Quote:
Originally posted by binary
This is simply mindblowing stuff. I only trawl through UDT's postings because this is a thread I'm interested in.
Let's break this down UDT- why are you still posting on this site?
You've said you cannot trust NTL.
You've said ADSL is the way forward.
You might even already have ADSL (but for some unknown & bizarre reason you won't say).
It is indeed a shame that NTL cable has a lot of unfulfilled potential, but that's just how it is. Your rants here will not fundamentally change that.
Why continue complaining, dragging threads off-topic, wasting people's time as they read your rambling posts, and easting up NTHW.co.uk's bandwidth and disk space simply berating NTL.
Why not just get ADSL (if you havn't already), and stop being an NTL customer. Get satellite dishes, get BT phone lines, get Zen Internet's (or whoever's) ADSL.
And then stop complaining about NTL. We all know you think they're crap, many others think that too, nor you don't appear to believe that NTL is getting any better. You are adding nothing to the sum of human knowledge with your continual anti-NTL postings here. (And no I'm not with what you call the "pro-NTL mob".)
Let's get this back on topic. Can anyone confirm that any new areas now gone live for NTL Broadband?
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NTL wasted my time over the last three years so I'm going to make them know how pathetic they really are for as long as it takes. In fact I rather enjoy doing this.
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31-07-2003, 22:29
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#264
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Inactive
Join Date: Jun 2003
Posts: 62
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Re-reading my last post it was possibly a little harsh. As you can see from my other posts that's not really my style, not whilst I'm 'in cyberspace' at least.
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01-08-2003, 09:00
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#265
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Join Date: Jun 2003
Location: Swansea
Age: 47
Posts: 620
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Quote:
Originally posted by Undisputedtruth
Let me explain once again.
For NTL to send an engineer around I would have take a day of work.. I do not want to take a day of work. I expect NTL to sort out their problems on their end. They assume the customer is at fault rather than themselves. Do you understand this? People like you only reinforces how bad NTL customer services really are!
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so what if they have to go to your house to change the STB? are they just supposed to break in to your house?
and they DO DO engineer visits at the weekend you know...
Quote:
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In fact I rather enjoy doing this.
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01-08-2003, 10:02
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#266
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Permanently Banned
Join Date: Jun 2003
Location: South-East London
Age: 47
Services: Depends who's being serviced :p
Posts: 2,588
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Quote:
Originally posted by Undisputedtruth
NTL wasted my time over the last three years so I'm going to make them know how pathetic they really are for as long as it takes. In fact I rather enjoy doing this.
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In essence then, as this thread has proven so far, you are purely intent on criticising just for the sake of it now. Last time I checked that's a definition of trolling...
When they offer a service in your area finally you complain like hell about the service that you apparently so badly wanted you waited years to get it. They try to give you customer service, sending an engineer round, you refuse this then complain about it.
Mods - is there any point in letting this thread run if it's just going to be a soapbox for UDT to be spiteful?
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01-08-2003, 10:31
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#267
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Inactive
Join Date: Jun 2003
Location: Hertfordshire
Age: 43
Posts: 601
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Quote:
Originally posted by JustAnotherN00b
Mods - is there any point in letting this thread run if it's just going to be a soapbox for UDT to be spiteful?
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Its a fair enough point :p But I don't think we will be closing it..
yet  
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01-08-2003, 13:59
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#268
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Permanently Banned
Join Date: Jun 2003
Location: South London
Posts: 123
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01-08-2003, 14:05
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#269
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Inactive
Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Quote:
Originally posted by rippedoff
That seems like a sensible option JustAnotherN00b ....... you do not like UDT or what he says, so your immediate idea is to close the thread! Nice one! Are you also another one that thinks we should not complain about ntl. ?
despair....despair.......despair............
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I don't think it's because N00b does or doesn't like UDT - It's because all UDT has done is insult all employees, be incredibly rude or spiteful to ANYONE who disagreed with him, and all because of what??? He doesn't even want ntl services anyway!!!! 
Pointless trolling...
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01-08-2003, 15:12
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#270
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Quote:
Originally posted by Undisputedtruth
Let me explain once again.
For NTL to send an engineer around I would have take a day of work.. I do not want to take a day of work. I expect NTL to sort out their problems on their end. They assume the customer is at fault rather than themselves. Do you understand this? People like you only reinforces how bad NTL customer services really are!
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I know this is a rather radical idea, but what if the problem is NOT at NTL's end. What if it is at the customer end?
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