Word 2002 Error

[zer0]

anyone know how to fix this?

"the gobal template NORMAL.DOT is already open as an addin program"

[Paul K]

Try this

To prevent formatting, AutoText, and macros that are stored in the global template (Normal.dot) from affecting the behavior of Word or the documents that are opened, rename your Normal.dot file.

Note Renaming your Normal.dot template allows you to quickly determine whether the Normal template is causing the issue in question. By renaming the Normal.dot template, you reset several options back to the default settings, including custom styles, custom toolbars, macros, and AutoText entries. For this reason, Microsoft strongly recommends that you rename the Normal.dot file.

Certain kinds of configurations may create more than one Normal.dot file. These situations include cases in which multiple versions of Word are running on the same computer or cases in which several workstation installations exist on the same computer. In these situations, be sure to rename all copies of Normal.dot. To rename your global template (Normal.dot), follow these steps:
†¢ Microsoft Windows 98, and Microsoft Windows NT 4.0
1. Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook as well.
2. Click Start, point to Find, and then click Files or Folders.
3. In the Named box, type Normal.dot.
4. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server).
5. Click Find Now to search for the file.
6. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Give the file a new name, such as OldNormal.dot or Normal-1.dot, and then press ENTER.
7. On the File menu, click Exit to close the Find dialog box, and then restart Word normally (without using the /a switch).
†¢ Microsoft Windows Millennium Edition (Me) or Microsoft Windows 2000
1. Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook as well.
2. Click Start, point to Search, and then click Files or Folders.
3. In the Search for files or folders named box, type Normal.dot.
4. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server).
5. Click Search Now to search for the file.
6. For each occurrence of Normal.dot that appears in the Search dialog box, right-click the file. Click Rename on the shortcut menu. Give the file a new name, such as OldNormal.dot or Normal-1.dot, and then press ENTER.
7. On the File menu, click Close to close the Search dialog box, and then restart Word normally (without using the /a switch).
†¢ Windows XP
1. Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook as well.
2. Click Start, and then click Search.
3. Click All Files and Folders.
4. Click More advanced options, and then click to select the Search hidden files and folders check box.
5. In the All or part of the file name box, type normal.dot.
6. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server).
7. Click Search to search for the file.
8. In the right pane of the Search Results dialog box, right-click Normal.dot, and then click Rename on the shortcut menu that appears. Type a new file name (for example, OldNormal.dot), and then press ENTER.
9. Close the Search Results dialog box, and then restart Word the way that you normally do (without using the /a switch).
If Word starts correctly, you have resolved the issue.

In this case, the issue is a damaged Normal.dot template. You may need to change a few settings to restore your favorite options.

If the Normal.dot file that you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily re-created, you may be able to copy those customizations from the old Normal.dot file to the new Normal.dot file by using the Organizer.

or from here:
http://www.word.mvps.org/faqs/Custom...oreContent.htm

Types of Template and Add-in

There are two types of Word templates:

1.


†œRegularà¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ Â� templates, the ones you see when you select File + New †“ which are used to base documents on.

2.


So-called †œGlobal Templatesââ‚ ¬ÂÂÂÂ� or †œAdd-insââ‚Âà ‚¬Ãƒâ€šÃ‚ÂÂ�, which have been created to make functionality available to all your documents, regardless of which template is currently in use.

Creating an add-in is easy as pie. Create a new document, select File + Save As, set the †œSave as typeââ‚ ¬Ã‚ÂÂ� to †œDocument template (*.dot)ââ‚à ‚¬Ã‚ÂÂ�; browse to your †œStartupà¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ Â� folder and save it there. That's it.

To find out where your †œregularà¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ Â� templates are stored, select Tools + Options + File Locations, and note the paths listed under †œUser Templatesââ‚ ¬ÂÂÂ� and †œWorkgroup Templatesââ‚ ¬ÂÂÂ�. If you can't see the full paths, double-click on them. Some of your templates may be stored in sub-folders of these two folders (the tabs you may see in the File New dialog come from the names of any such sub-folders).

In Word 97 and earlier versions, there is only one type of add-in †“ global templates. Like ordinary templates, global templates use the same file format as Word documents but have a different file extension (.DOT instead of .DOC). Global templates other than Normal.dot are usually stored in Word's startup path.

To find out where your global template add-ins (if you have any) are stored, select Tools + Options + File Locations, and note the path listed under †œStartupà¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ Â�. If you cannot see the full path, double-click on it.

Again, Word 2000 and 2002 complicate things pointlessly and annoyingly: any .DOT files stored in C:\Program Files\Microsoft Office\Office\ Startup (or equivalent, if you installed Word somewhere else) will be loaded as an Add-in, regardless of what your setting is under Tools + Options + File Locations + Startup. However, you can fix this by deleting any such files or, if you do want them loaded, by moving them into your †œrealâà ƒÆ’¢â€šÂ¬Ã‚ � Startup folder.

It could be that your template is damaged and needs re-creating.

[zer0]

wow great reply, i tracked it down to some bad file locations and its working fine now, thanks

I spy with my little eye another helpful post.