E mail problem, Can You Help??

[greencreeper]

Originally Posted by ewood

Thanks to Jez and Greencreeper for their replies. If i was to remove OE completely by uninstalling i imagine i would lose all the e mails that i have saved. Is there any way round this? and would it be straightforward to reinstall OE if it isn't the problem?

You might be able to import your emails into Outlook from Outlook Express - I'm not sure. Not something I've ever tried doing Uninstalling/installing Outlook Express shouldn't be a problem.

[nffc]

Originally Posted by greencreeper

You might be able to import your emails into Outlook from Outlook Express - I'm not sure. Not something I've ever tried doing Uninstalling/installing Outlook Express shouldn't be a problem.

Or ditch either, use Mozilla Thunderbird which is faster, more secure, easier to use and overall better.

And with a suitable popper, it can check webmail too, including Hotmail, Yahoo, Gmail. Free of course...

[threadbare]

the problem here is not that oe is receiving the mail but outlook is not. stop using oe and it will stop receivving the email. instead concentrate on the settings in outlook.

once all the settings are correct in outlook, you will need to click send/receive to actually check the pop server for new messages. so send a test mail wait a moment and then click send/receive. providing your settings are correct then you will get the mail!

Use import/export from the file menu in outlook to pick up your saved emails from oe.

[nffc]

You could also use your firewall to BLOCK OE or Outlook from connecting...

[ewood]

Thanks again for all replies. THREADBARE'S suggestion has done something significant. If i send myself a message from Outlook it doesn't arrive in the inbox but arrives in the inbox of OE. If i send myself a message from Outlook and THEN click the Send/Receive button(as Threadbare suggested) i do receive the message in my Outlook inbox!!!(Please note, this is the Send/Receive button and not the Send button that i obviously press when sending the e mail!!) Now, have i just been stupid in not knowing that i should be doing this or(as i assumed) Outlook should be doing this automatically?? I have gone onto Send/Receive settings but can see nothing obvious to change. Anyone got any suggestions? I feel we are getting close now folks so one more push and my troubles will be over

[Jez]

Looks to me as if you've answered your own question! Sounds as if Outlook is working fine - you just need to stop using OE which is just confusing things. As Threadbare suggested, import your OE mailboxes into Outlook, and then dump OE and you should be fine. Best make some backups beforehand, of course, just in case
Mind you, I'd dump Outlook while you're at it and use Thunderbird as nffc suggested

[ewood]

Thanks Jez. I have already imported my stuff from OE to Outlook and uninstalled OE. I didn't expect i would have to press Send/Receive to get the stuff from my POP account. I thought Outlook would do this automatically like OE does.

[greencreeper]

You can automate the send/receive - the setting is in there somewhere, just have to hunt for it I can't remember off the top of my head - I'd know if you put me in front of Outlook.

[ewood]

Greencreeper.....I have found the Send/Receive settings but it's still unclear how to make it do it automatically on opening. You can tick a box that will do it on exiting and you can tick a box that will do it every so often(1 minute upwards)

[greencreeper]

Hmmm. It should do it automatically when you open Outlook. I'll have a look at work, but the settings for LAN might be slightly different to POP/IMAP.

[goldoni]

Outlook is not as fast in starting to collect email as Outlook Express as itââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s a far meatier program, but my Outlook starts after a few mins on startup. The settings I have ticked: Under options click the mail delivery tab and tick both boxes †œsend messages immediately when connectedââ‚ ¬ÂÂÂÂ� and the box check for new messages everyââ‚ƚ¬Ã‚ÂÂÂ� and set it to 15min. If you want to check your mail just hit the send and receive button. If your still having problems hit the Reconfigure Mail Support and select the Internet only option. Hope this helps

[ewood]

Many thanks for all the contributions. I haven't been able to get the application to check for e mail on opening despite trying some of the above suggestions but having to click the send/receive button is no hardship. I'm now able to synchronize my xda2 with my outlook which was the main reason for wanting the change. Thanks again.