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Old 29-07-2003, 16:39   #16
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Follow Grum's suggestion and see what service speed you are on.

If it's the 64k service I would suggest switching modem off for as long as you can bear to be without it and switching it back on again + see if that gets you the proper DHCP and config file - what are the last 4 digits of your IP address at the moment, are they by any chance .248 or higher? (Not 100% sure it's 248 but is somewhere around there)
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Old 29-07-2003, 17:03   #17
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.214 for the last bit of my IP addy.
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Old 29-07-2003, 20:12   #18
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Just did the test as suggested and I got:-

Tue, 29 Jul 2003 18:08:25 UTC
1st 128K took 1810 ms = 72415 Bytes/sec = approx 602 kbits/sec
2nd 128K took 1810 ms = 72415 Bytes/sec = approx 602 kbits/sec
3rd 128K took 1810 ms = 72415 Bytes/sec = approx 602 kbits/sec
4th 128K took 1870 ms = 70092 Bytes/sec = approx 583 kbits/sec

Apart from the 4th test , all the others seem OK or have I misunderstood the figures?
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Old 29-07-2003, 20:14   #19
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Quote:
Originally posted by ntluser
Just did the test as suggested and I got:-

Tue, 29 Jul 2003 18:08:25 UTC
1st 128K took 1810 ms = 72415 Bytes/sec = approx 602 kbits/sec
2nd 128K took 1810 ms = 72415 Bytes/sec = approx 602 kbits/sec
3rd 128K took 1810 ms = 72415 Bytes/sec = approx 602 kbits/sec
4th 128K took 1870 ms = 70092 Bytes/sec = approx 583 kbits/sec

Apart from the 4th test , all the others seem OK or have I misunderstood the figures?
No your test looks spot on for a 150k



na seriously 600k results seem nice
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Old 29-07-2003, 20:15   #20
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I just ran the test again before I think about ringing TS

I still get these

Tue, 29 Jul 2003 18:15:19 GMT
1st 128K took 19060 ms = 6877 Bytes/sec = approx 57 kbits/sec
2nd 128K took 19110 ms = 6859 Bytes/sec = approx 57 kbits/sec
3rd 128K took 19060 ms = 6877 Bytes/sec = approx 57 kbits/sec
4th 128K took 19880 ms = 6593 Bytes/sec = approx 55 kbits/sec

And I have rebooted my CM again
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Old 29-07-2003, 20:21   #21
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Ta for the number Andre

Do you think they will phone me back?
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Old 29-07-2003, 20:29   #22
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TS for SACM is actually 08456500925
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Old 29-07-2003, 20:30   #23
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No they will not call you back KA
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Old 29-07-2003, 20:31   #24
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ta grum. i is on the phone to them now
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Old 29-07-2003, 21:08   #25
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rang TS and they dont know what is up. everything looks fine from their end.
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Old 29-07-2003, 21:20   #26
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well i just canx my DD the same as I do with my telco bill then. I dont care really.
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Old 29-07-2003, 21:51   #27
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Tue, 29 Jul 2003 19:30:35 UTC
1st 128K took 21360 ms = 6136 Bytes/sec = approx 51 kbits/sec
2nd 128K took 21700 ms = 6040 Bytes/sec = approx 50 kbits/sec
3rd 128K took 21700 ms = 6040 Bytes/sec = approx 50 kbits/sec
4th 128K took 21750 ms = 6026 Bytes/sec = approx 50 kbits/sec

Hi...150k...can this be right?.....
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Old 29-07-2003, 21:53   #28
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re above...whats with 19:30:35 UTC pse??
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Old 29-07-2003, 21:54   #29
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thats the time somewhere. dont worry about it
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Old 29-07-2003, 21:55   #30
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Quote:
Originally posted by tabatha
Tue, 29 Jul 2003 19:30:35 UTC
1st 128K took 21360 ms = 6136 Bytes/sec = approx 51 kbits/sec
2nd 128K took 21700 ms = 6040 Bytes/sec = approx 50 kbits/sec
3rd 128K took 21700 ms = 6040 Bytes/sec = approx 50 kbits/sec
4th 128K took 21750 ms = 6026 Bytes/sec = approx 50 kbits/sec

Hi...150k...can this be right?.....
No the results are too slow for 150k service try rebooting your modem and follow other advice given on this thread if that doesn't improve things

let us know how you get on
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