Outlook express problem

swoop101 · 10-09-2004, 12:45

I use OE6 (it suits my needs at the moment), I usualy start it from the quick start but this morning I started it from IE6. It downloaded my messages with no problems but I realised that it was on a 'bare' version of OE6, that is none of my folders or existing messages were there

I then closed it and restarted it from the quickstart and it was back to normal, but the new messages were missing.
A search for the .dbx files just shows the normal for OE and there are no others to be found.

Has anybody got any ideas???

xp pro sp2
no other problems.

thanks

swoop

Richard M · 10-09-2004, 13:02

Maybe a different profile?

swoop101 · 10-09-2004, 13:06

Quote:

Originally Posted by Richard M

Maybe a different profile?

Nope, looked everywhere

When I started it from the quick start it came back as normal on my profile.

Millay · 10-09-2004, 18:04

have you checked where it is storing your messages?

to do this goto Outlook Distress > Tools > Options select the tab under options labelled 'Maintenance'. At the bottom of this screen you will see a button labelled store folder... click this, make a note of the extremly long path and check if this is the same as the path were all your .dbx files are stored. If it is then the chances are they are corrupt..

You can try adding them back in but this is a tutorial all in itself, and with my writing skills dont know if I am the man for the job.. let me know if I can be of more assistance though
Andy

jtwn · 10-09-2004, 18:11

If you haven't already, check that in the search options, search system folders/hidden files folders/subfolders is ticked.

swoop101 · 10-09-2004, 18:51

yep done all that, folder is correct- contents are ok and showing in OE.
hidden stuff is always included in searches (no point looking for stuff if it won't show up)

It just seems that the messages d/l this morning have vanished

must be magic.

thanx for the ideas guys

bbwannabe · 10-09-2004, 18:53

is it pop3 emails?
maybe u told it to leave no copy on the server after its downloaded the emails. Just fwd the emails to yourself again (by this i mean to open the OE the way u did it to get the bare version and fwd them to the same address, then re-download after u open the normal way)..

swoop101 · 10-09-2004, 21:20

Quote:

Originally Posted by bbwannabe

is it pop3 emails?
maybe u told it to leave no copy on the server after its downloaded the emails. Just fwd the emails to yourself again (by this i mean to open the OE the way u did it to get the bare version and fwd them to the same address, then re-download after u open the normal way)..

yes they are pop, but not left on server. OE only opens normally now, I can't get it to repeat the problem.