26-08-2004, 13:14
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#1
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Inactive
Join Date: Aug 2004
Posts: 3
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Webmail Access
Hi new to this forum - excellent idea!
I have a problem with my ntl e-mail. Until the beginning of August, I was an NTL phone, TV and dial up customer. I have now moved and despite NTL continuing to bill me (!!!) I have none of the services.
My query is that up until 2 days ago, I had access to Webmail and my Tiscali dial up would be able to download my ntl mail. Now, however, I cannot access the webmail as it says that my password and username are not recognised. Any ideas? Really could use some help as I was expecting some pretty important emails.
NTL are not the easiest people to contact. Their faults line continuously cuts me off!!!
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26-08-2004, 13:29
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#2
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Webmail Access
If you no longer have the dial up, the account may well have been disconnected, pm me the user name for the email account and i will have a check for you tonight
and  to the site!
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26-08-2004, 14:11
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#3
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Inactive
Join Date: Aug 2004
Posts: 3
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Re: Webmail Access
Cheers for that.
E-mail is Kristian.grimes@ntlworld.com
Would really like it back if possible!!!
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26-08-2004, 14:12
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#4
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Inactive
Join Date: Aug 2004
Posts: 3
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Re: Webmail Access
MB - by the way, if you could get it back for me, eternally grateful!
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26-08-2004, 14:57
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#5
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Inactive
Join Date: Jun 2003
Posts: 2,499
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Re: Webmail Access
Quote:
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Originally Posted by KristianG
MB - by the way, if you could get it back for me, eternally grateful!
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You will only be able to have an ntl email address if you're still paying for an ntl internet service.
If you've no longer got ntl services, you won't be able to use the old email address, I'm afraid.
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26-08-2004, 16:30
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#6
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Webmail Access
Quote:
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Originally Posted by KristianG
MB - by the way, if you could get it back for me, eternally grateful!
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eternally grateful.... *wonders how he can take advantage of this   
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26-08-2004, 16:41
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#7
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Inactive
Join Date: Jun 2003
Location: Nottingham
Services: O2 ADSL Broadband with BT line and Freesat from Sky
Posts: 175
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Re: Webmail Access
Hi KristianG,
That account has been disconnected! Are you still on Ntl line? If not I'm afraid that it can't be reconnected. If you have any queries I would suggest calling Ntl sharpish as the systems go offline on Friday for the billing upgrade!
Gazza
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26-08-2004, 18:15
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#8
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Inactive
Join Date: Mar 2004
Posts: 27
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Re: Webmail Access
Going off the subject abit, does anyone know when ntl are going to sort out their email servers I have been unable to access my email now for 4 weeks.
Any news will be most appreciated
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