Network card problem.

Gaz22 · 21-08-2004, 20:43

I have recently bought and put in a PCL network card (changing from USB), but I've come across some problems.
I put the card in fine (the little light lights up when the cable and CM are connected). In the manual it says the add hardware wizard will automatically pop up when I start the pc up, but it didn't.
I made sure I uninstalled the USB drivers aswell.

So I tried the CM hooked up to it and the lights on my CM AND network card (little light) are all fine, yet I can't access the net (I have NO ip addresses at all).
I also have no LAN connections in my "network connections" to see my connection's status (and ip address).

Any ideas?

Florence · 21-08-2004, 22:09

Have you installed the drivers and enabled the card.

What OS are you using?

With 2000pro
1. right click my computer
2. click manage
3. click system tools
4. click device manager
look for the card in the list if its got an Exclamation mark reinstall the drivers.

If you want to install the drivers again then;

1. right click the card in device manager.
2. click on properties
3. click tab with Driver
4. click update driver.

Hope that helps.

Gaz22 · 21-08-2004, 22:43

Quote:

Originally Posted by Kits

Have you installed the drivers and enabled the card.

What OS are you using?

With 2000pro
1. right click my computer
2. click manage
3. click system tools
4. click device manager
look for the card in the list if its got an Exclamation mark reinstall the drivers.

If you want to install the drivers again then;

1. right click the card in device manager.
2. click on properties
3. click tab with Driver
4. click update driver.

Hope that helps.

But the card doesn't show up in the device manager.

I'm using windows XP by the way.

Florence · 21-08-2004, 22:46

I would check the card is in properly just incase its only part in.
Then ask the pc to check for new hardware and see if it finds it. If it don't try another card or try that card in another machine to make sure its working properly. Can you try it in another pc or a friends pc?

Kneebs · 21-08-2004, 22:49

Is there not a new hardware indicator icon in your system tray ? Or in device manager, is it not listed under unknown devices? (I'm not even sure if XP has unknown devices in device manager though !)

When your PC first boots up, does it list what devices are in your PCI slots ? You'll have to be quick to catch it as its only on for about a second - press the pause / break key to keep it on the screen. If it does, is it listed in there ?

Gaz22 · 21-08-2004, 22:56

Quote:

Originally Posted by Kits

I would check the card is in properly just incase its only part in.
Then ask the pc to check for new hardware and see if it finds it. If it don't try another card or try that card in another machine to make sure its working properly. Can you try it in another pc or a friends pc?

Would the little light beside it not be lit if this was the case?

Florence · 21-08-2004, 23:09

Quote:

Originally Posted by Gaz22

Would the little light beside it not be lit if this was the case?

The PCI card could be part in and the part with the light is in but the important part that connects you might just need pushing into place more.

I had one changed and the light worked but the card didn't they even tried it in a pc at the shop and it wouldn't allow the pc to connect into the network.
Running out of any other ideas I havent used XP for 2 years perhaps time to have a refresher course on it

Gaz22 · 21-08-2004, 23:22

Quote:

Originally Posted by Kits

The PCI card could be part in and the part with the light is in but the important part that connects you might just need pushing into place more.

I had one changed and the light worked but the card didn't they even tried it in a pc at the shop and it wouldn't allow the pc to connect into the network.
Running out of any other ideas I havent used XP for 2 years perhaps time to have a refresher course on it

Well, my CM recognises the card because the ethernet light on my CM is on (well flashing anyway).
Would it be doing this if my card is partly connected?

Kneebs · 21-08-2004, 23:24

Quote:

Originally Posted by Gaz22

Well, my CM recognises the card because the ethernet light on my CM is on (well flashing anyway).
Would it be doing this if my card is partly connected?

Is it detected by the bios at bootup as i described earlier ?

Florence · 21-08-2004, 23:29

Quote:

Originally Posted by Gaz22

Well, my CM recognises the card because the ethernet light on my CM is on (well flashing anyway).
Would it be doing this if my card is partly connected?

My cable modem flashes when no pc are switched on. Check what kneebs has suggested

Quote:

Originally Posted by Kneebs

Is there not a new hardware indicator icon in your system tray ? Or in device manager, is it not listed under unknown devices? (I'm not even sure if XP has unknown devices in device manager though !)

When your PC first boots up, does it list what devices are in your PCI slots ? You'll have to be quick to catch it as its only on for about a second - press the pause / break key to keep it on the screen. If it does, is it listed in there ?

Gaz22 · 22-08-2004, 00:06

Quote:

Originally Posted by Kits

My cable modem flashes when no pc are switched on. Check what kneebs has suggested

Do I have to go into the bios?

Florence · 22-08-2004, 00:12

follow kneebs instructions go into the bios just see if its recognised you don't have to change anything.
Have you never been in the bios before?

You can check in the bios and quit without changing anything so your PC will still work as it is now.

Gaz22 · 22-08-2004, 00:15

Quote:

Originally Posted by Kits

follow kneebs instructions go into the bios just see if its recognised you don't have to change anything.
Have you never been in the bios before?

You can check in the bios and quit without changing anything so your PC will still work as it is now.

I've been in the bios before.

So, if I don't see the card there...does that mean its not pushed in properly?

Kneebs · 22-08-2004, 00:15

Quote:

Originally Posted by Gaz22

Do I have to go into the bios?

No, It won't tell you in the bios - generally, just after you hear a beep when its first booting up, some bios' tell you whats in each PCI slot, on mine its under where it tells me what parallel /serial ports are there. Its literally only on for a second or two, so you'll have to be quick with the pause / break key (which pauses the bootup - pressing any key resumes it)

MovedGoalPosts · 22-08-2004, 00:27

Can you post the make / model of your puter and the network card? May help someone troubleshoot.

The network card will often light up if it is powered, but doesn't necessarily mean that it's at home.

If the BOIS stuff don't work consider the following. Remove the card and reboot the PC without it, into safe mode (press F8 during the bootup process before the windows logos start to appear but after the intial BOIS memory checks come up). Now you can look at network connnections from control panel, and device manager and ensure all traces of your USB connection have gone, and also delete anything loaded by your new network card, including any programs autoloaded from an install CD (Add/Remove software)

Swithc off the PC. Refit the card, in a different PCI slot. Boot up the PC normally. Ideally the card will be plug and play and windows will give messages of new hardware. If not load the install CD, and any install software. Reboot the PC normally may then trigger an autodetect of the card. Alternatively go back into network connections and or My computer > hardware > Device Manager and see what's there to load the drivers from the install CD.

As a last resort, you could try getting updated drivers from the Web. Most manufacturer's have web sites you can donwload from

Good luck