Off Net Associate Offers ?
22-07-2003, 21:05
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#31
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Permanently Banned
Join Date: Jun 2003
Location: South-East London
Age: 48
Services: Depends who's being serviced :p
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Quote:
Originally posted by th'engineer
Therefore if you do not declare them you are in fact breaking the tax laws .
I wonder if NTL might have communicated this to their employees .
Or can we expect the same communication as usual
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We don't need to declare them, we don't all have to do self-assessment just because we receive perks, we have a payroll department to do this, and yes associates are informed that the benefits are taxable.
Right so I should pay £200 install fee to prove my commitment to my employer, along with giving up all the current perks?
Healthcare makes sense for the employer as well as employee, the better the healthcare we can receive the shorter our time off when ill and the less sick pay we take.
Hate to point this out to you but ntl is an American company with some American values, a decent perks package being one of them.
Why are you so willing to dig at ntl for not looking after its' staff, and so willing to dig at ntl AND its' staff in one shot? Believe it or not we work pretty hard for the pay and perks we receive, and it is a motivator, and for every experienced member of staff it keeps at the company you, the customer, benefit.
Apologies if you don't agree with this, maybe we should be paying you to maintain your network, support you, provide your services, just to prove our commitment?!?
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22-07-2003, 21:06
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#32
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 51
Services: M6 Keele
Posts: 5,462
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I always thought the associate package was offered as a way of familiarisiing the staff with the product they are supporting. Our dept gets special download box's with all the channels on so that we can test and get used to how they work.
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22-07-2003, 21:11
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#33
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Quote:
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Apologies if you don't agree with this, maybe we should be paying you to maintain your network, support you, provide your services, just to prove our commitment?
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And i thought they where the BOGOFF offers
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22-07-2003, 21:16
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#34
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R.I.P.
Join Date: Jun 2003
Location: London
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Posts: 5,983
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Speaking as an offnet associate (of admittedly four weeks standing) I was pleasantly surprised what was included. Having a kid on the way, the childcare vouchers and healthcare were handy, as was the car allowance (easier to get to hospitals than on the bus). Can't say I'm too bothered about not getting ntl services at home, I've got Telewest digital and ADSL and am quite happy paying full whack for both, it's not really that much.
And yes, eng, I am fully clued up on the need to fork out to Mr. Brown when tax time comes.
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22-07-2003, 21:30
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#35
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Inactive
Join Date: Jun 2003
Location: This Planet
Posts: 4,028
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JustAnotherN00b said
Quote:
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we have a payroll department to do this,
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I had trouble being over taxed for a perk when I was working for ntl, as was I think everyone else in the department.
I dealt with the tax office myself, when I said ntl they said Oh No!
It was just a case of the ntl people not knowing the rules and taxing us for things that we shouldn't of been taxed for. The payroll people insisted they were right and the tax office said they were wrong.
I also had trouble with my pension because of the ntl payroll department, the pension company kept writing to them and they would not reply. I ended up losing a few months pension contributions, this was another result of the constantly moving departments at the time.
As soon as a department starts to get it together in ntl, they are all made redundant jobs moved to another area and the sh*t starts all over again
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22-07-2003, 22:24
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#36
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Inactive
Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Quote:
Originally posted by Mark W
no, that's very different. childcare vouchers are only any good/wanted by those that have kids. you go and ask an off net associate if he would like to have loads of tv channels for free and cheap bb, and see what they say ........
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I am offnet (have been for 4 of the 5 years I've been at ntl) and I don't have any children - I still don't have the arse about not having an offnet tv deal - big deal??? No - It's only one of the many perks that are available to me.
Quote:
Originally posted by kronas
i dont see the problem with staff discounts on services that they have with NTL its more money in there pocket and improves morale
/me thinks its a bit of jealousy from my view
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Nail - head, kronas
Quote:
Originally posted by th'eng
another thought is how are tax paid on these discounts its a payment in kind so should be taxable. Do associates that take the offer have to pay more tax . I would hope they declare it on there Tax return.
If you get a bonus its taxed shares are also taxed
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Yes (sucking eggs???...), and every year, I receive a form from payroll telling me exactly me how much tax I have paid, and for what 'perk' - it's always a damn site less than I would have to pay if I paid full whack for the service so I'm happy.... 
Do I detect a little bit of envy th'eng?
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22-07-2003, 22:50
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#37
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
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As a customer with so many NTL employees sometimes you realise that people will not listen. Must remember to put this idea forward in my next e-mail with Aizad
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22-07-2003, 23:00
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#38
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Inactive
Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Quote:
Originally posted by th'engineer
As a customer with so many NTL employees sometimes you realise that people will not listen. Must remember to put this idea forward in my next e-mail with Aizad
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Pardon me, but what the f*ck has it got to do with you what perks/bonuses ntl employees receive???? As a customer, I couldn't give two hoots what SEB, Southern Water, Visa, Mastercard, Orange etc etc etc give their employees.
Run your own company with 13000 employees, then give your considered opinion. Otheriwse, give it a rest, you're incredibly boring nowadays. I'm suprised 'bill goodland', 'churn', or 'cap' didn't come out in your last post....
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23-07-2003, 00:28
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#39
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Join Date: Jun 2003
Location: Swansea
Age: 48
Posts: 620
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ummmm....  play nice now boys and girls.
If you want to air 'frank' views about other members id strongly suggest the dulcit tones of a pm....
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23-07-2003, 06:17
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#40
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
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Quote:
Originally posted by orangebird
Pardon me, but what the f*ck has it got to do with you what perks/bonuses ntl employees receive???? As a customer, I couldn't give two hoots what SEB, Southern Water, Visa, Mastercard, Orange etc etc etc give their employees.
Run your own company with 13000 employees, then give your considered opinion. Otheriwse, give it a rest, you're incredibly boring nowadays. I'm suprised 'bill goodland', 'churn', or 'cap' didn't come out in your last post....
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I am only thinking of ideas to make the company more profitable, if you really where committed to NTL you would appreciate that customers are stakeholders in the business as much as assoiciates or even Aizad himself.
The employment world is changing and lots of companies are cutting down on employee perks as you call them.
This is to ensure that they are in the marketplace in the future they have to show all stakeholders commitment.
It is a way of stopping the boom and bust scenario in companies you know your outgoings and income.
Its just that customers have had an increase incost of services could some of this not be offset by reducing the perks such BB TV.
You mentioned the CAP orangebird so therefore in reply to that it is not related in this thread, but as said before will effect employment statistics in the future .
If the CAP disappeared do not think you would see many people complaning about NTL apart from people who work for it.
I for one would not be treading these boards, if communication improved with the customer that would cut down more problems.
It about customer perception
Still waiting for my E-mail from "MR GOODLAND" gave him the oppurtunity and no reply .
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23-07-2003, 09:03
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#41
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Better make sure that if you become an NTL ee you get the install done before you join, then get your account converted to an associate account!
It could never work
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23-07-2003, 09:05
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#42
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Quote:
Originally posted by towny
It is more valuable to ntl to give its staff perks. They are only a very small proportion of the subscriber base after all. Perks are a cheap way to increase benefits to staff without giving pay rises, which are tremendously expensive.
<snip>
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It also means more associates end up using the products they are marketing / supporting / developing and as a result can explain better how it works / how to fix it / how to enhance it.
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23-07-2003, 09:14
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#43
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,596
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Quote:
Originally posted by th'engineer
The employment world is changing and lots of companies are cutting down on employee perks as you call them.<snip>
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The 'perks' that are being cut back on are huge expense accounts and champagne on tap. This was typical at City firms that previously were making a fortune but have fallen on hard times.
Free TV and phone lines are another matter. Aside from connection, the cost of supplying signals down an already-installed cable is absolutely negligible. Giving these perks to ntl staff costs the company peanuts. Yes they would make a bit more money if all the staff had to pay full price, but how many of them would take the service at all if it was full price?
I'd never pay £150 to stay in a hotel, no matter how loyal I was to my employer.
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23-07-2003, 10:01
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#44
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Can not understand this i pay for use of products that i have worked on .
If they are in the public domain.
Iwould also think that the money saved could be invested in better service to customers
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23-07-2003, 11:54
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#45
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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OK so NTL has about 13,700 ees (page 34 2002 annual report)
Say each has
Family pack £10
Phone and Base £18
600k BB £25 (or Movies and 150k or other additonal services)
Total £53 / 2 therefore the perk is a hit on revenue of £26.50 / month £318 a year
Total £4.3M (of potential extra revenue)
Total £4.3M (of subsidies to ees)
Revenue for the year was $2074M (say £3318M)
1.3% of revenue.
But as others have said taking away this perk would probably result in pay increases, and then give staff no tie in to the product, many could switch to using sky / bt whilst being on net, losing the company revenue.
seems like a good idea to have this perk to me.
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