[Merged] E-Mail dead again - Page 5

poolking · 31-07-2004, 22:46

Quote:

Originally Posted by mikelownds

Don't see how this works when NTL mail server is down (should that read ALWAYS)?

Even Telnet doesn't work, as below, so can't see how it can forward if it's down

+OK InterMail POP3 server ready.
user ***
+OK please send PASS command
pass ***
-ERR mail storage services unavailable, wait a few minutes and try again.

I'm getting all my emails ok through gmail, I would say that the emails are coming from a different server on the cluster.

**Paul** · 31-07-2004, 22:56

Quote:

Originally Posted by lsainsbury

Has anybody phoned the Muppets on support to see if we might get the email service restored this millennium?

There is no need for that sort of comment - the support people do not run the e-mail service, I'm sure they are just as fed up with it as the rest of us, probably more so as they get all the irate calls.

To answer the other question - the forwarding will not be affected by POP3 problems - that simply stops you accessing the mail on the servers - it does not prevent them receiving and forwarding mail.

Womble · 31-07-2004, 23:01

Quote:

Originally Posted by lsainsbury

Has anybody phoned the Muppets on support to see if we might get the email service restored this millennium?

now now chaps, it aint their fault. They have the worst of both worlds......irate subs at work and no mail when they get home!!!!

31-07-2004, 23:27

It IS their fault for taking it down on a Saturday afternoon when people are trying to access the service....can't they do upgrades "out-of-hours"? i.e. in the evenings 12am onwards....

Acathla · 31-07-2004, 23:31

Quote:

Originally Posted by poolking

Got no probs now I'm forwarding my email to another address, should've done it sooner.

Ok the question is....

How do I setup a forward on my NTL account?

31-07-2004, 23:35

Forwading - waste of time...it'll only forward to another account when the servers are capable of performing the forwarding....if the ZX81 sorry servers are down, like they have been for the last 8 hours+ then no forwarding is going to happen....

Acathla · 31-07-2004, 23:38

Quote:

Originally Posted by Paul M

To answer the other question - the forwarding will not be affected by POP3 problems - that simply stops you accessing the mail on the servers - it does not prevent them receiving and forwarding mail.

according to Paul M forwarding will have worked

31-07-2004, 23:41

Well if that's true, I'll put my hands up...I did'nt think it worked that way...but hey, I'm open to sugestions!

Think I might setup my own forwarder in that case!

31-07-2004, 23:44

Quote:

Originally Posted by lsainsbury

It IS their fault for taking it down on a Saturday afternoon when people are trying to access the service....can't they do upgrades "out-of-hours"? i.e. in the evenings 12am onwards....

It is NOT the support peoples fault, they just have the task of dealing with it.

your comments are valid for the e-mail service in general, but not relevant to the people on the phone lines

I forwarded one ntl account that had spam trouble, to my hotmail, last night, so far so good

31-07-2004, 23:46

Posted to NTL Service Status page - updated at 21:03

ntl Internet customers using the ntlWorld email service may currently be experiencing a degraded service, receiving errors similar to 'unable to connect to the message store' or 'invalid username and password'. Our engineers are aware and are working towards a resolution as soon as possible.

We would like to apologise for any inconvenience caused

Geeeee - thanks.....we could have told you that....

What I'd like to know:

* What has happened - exactly....
* What are you doing to fix it....(ie...waiting for for a 16KB RAM pack upgrade)
* Estimated back in service time....

It's ain't f*****g difficult.

31-07-2004, 23:53

Quote:

Originally Posted by Acathla

Ok the question is....

How do I setup a forward on my NTL account?

look back in the thread, young padawan

http://www.cableforum.co.uk/board/sh...4&postcount=33

**Paul** · 31-07-2004, 23:57

Quote:

Originally Posted by lsainsbury

What I'd like to know:

* What has happened - exactly....
* What are you doing to fix it....(ie...waiting for for a 16KB RAM pack upgrade)
* Estimated back in service time....

It's ain't f*****g difficult.

1. Yes we would.
2. Yes to the first bit
3. Agreed.

Why do you have to spoil a sensible post with irrelevant and stupid comments

- they don't do anything for the discussion, make you look a bit childish, and detract from some otherwise good points.

Acathla · 31-07-2004, 23:57

Quote:

Originally Posted by homealone

look back in the thread, young padawan

http://www.cableforum.co.uk/board/sh...4&postcount=33

I thank you homealone!

curse my lack of reading

01-08-2004, 00:12

Quote:

Originally Posted by Acathla

I thank you homealone!

curse my lack of reading

np - I got the message that spam filtering was available on hotmail accounts and forwarded my 'worst' ntl email address to my hotmail.

like i said, so far, so good, I've had some as 'bulk' mail, some as 'junk' mail, much less than the 'normal' spam, though

01-08-2004, 00:39

What beats me is if they work so goddam hard fixing it when is it less reliable then my next door neighbours car?

I mean it is hardly ever off the service status page in fact it should read

E-mail techinical problems ( like normal buggered)

I'm sick and tired and i use my ntl e-mail through outlook express and i would like to use a service I am paying for.

That is one area of NTL which is a blood boiler for me