Certain website not accessible via NTL 600K - but works via BT! - Page 2

Neil · 21-07-2004, 16:33

Quote:

Originally Posted by brettjbuckley

Must be a local (Huddersfield) proxy problem then.
I need NTL to take this seriously as it is a website I am about to build for a client and will be costing me a lost of money.

Which is the best number to call?

Have you checked the ntl Server Status Page?

Quote:

Originally Posted by ntl

ntl broadband customers in the Leicester and surrounding region may currently be experiencing issues with browsing the Internet or checking email, some customers may also be experiencing a complete loss of service, these issues are due to a technical fault. Our engineers are aware and are working to resolve them as soon as possible. Please accept our apologies for any inconvience caused.

Not sure if that relates to you or not?

http://www.ntl-isp.ntl.com/ServiceStatus/

Chrysalis · 21-07-2004, 17:45

yes leics has a major outage at the moment I can only browse via their transperent proxy, but only to some sites, it also just isnt web browsing routes are just a complete mess.

brettjbuckley · 22-07-2004, 08:50

It fixed the problem immediately.
Incidentally, The proxy I am using is 62.254.128.6, port 8080

KramTechie · 22-07-2004, 09:02

Out of interest are you near Oxford? as the IP traces to an oxford cache.
I will give it a go and see what happens.
Out most of today but Outlook will still be checking emails and if it dies i will see an error message.

Kram

Hom3r · 22-07-2004, 12:44

Quote:

Originally Posted by brettjbuckley

A certain website (irrelevant which one) cannot be accessed via NTL broadband by either myself or two other of my NTL broadband friends. It returns a "page not found" error after a lengthy wait. All other websites seem to work fine.

However, two of my friends on BT broadband can access the site without any problems!

I've had a similar problem with my 1Mb (soon 1.5

)

look at this link

http://www.cableforum.co.uk/board/sh...ad.php?t=15034

23-07-2004, 23:34

[Admin Edit] (Neil)-potential spam removed] does not work for me on ntl, yet I can access OK at work?

KramTechie · 26-07-2004, 10:31

Quote:

Originally Posted by brettjbuckley

It fixed the problem immediately.
Incidentally, The proxy I am using is 62.254.128.6, port 8080

Its been rock solid on www and email until this morning when email died just to the server i have issues with!
www ok.

now email don't use proxy from what i know since its on port 25 & 110
so i still have issues and No NTL support

Kram

mt50 · 26-07-2004, 19:49

i've been able to get onto a few websites for over a month now. getting fed up now, also most nights the connection will go really really slow(slower than 56k) i'm on 600k btw.

anything i can do about it? i can't get on to ordersky.com but sky.com works. there are a few other's aswell

KramTechie · 26-07-2004, 20:07

Hi

Your problem is not quite the same as normally i can connect to all sites at good speeds on 600K. Its only 1 site that routing to causes a problem.

You could try the proxy as suggested on an earlier thread

62.254.128.6, port 8080

Kram

mt50 · 26-07-2004, 20:18

thanks kram it's working fine now