[Merged] E-Mail dead again

bertJ · 22-07-2004, 17:53

After days of erratic access ntl e mail seems to be dead, yet again, in Wirral, Merseyside. Or is it just me?

Neil · 22-07-2004, 18:07

Quote:

Originally Posted by ntl Server Status Page

As part of the ongoing project to maintain and upgrade our network, there is a requirement to carry out work on components which may result in a loss of service for the duration of the work.

The following work will take place during the week commencing Monday July 19th.

On the morning of Tuesday 20th July between midnight and 6am, the following work will take place:-

Some ntlworld customers will be unable to receive e-mail due to essential maintenance to the e-mail platform, any e-mail sent to affected accounts during this time will be available for retrieval after 6am.

Please accept our apologies for any inconvenience these planned works may cause.

http://www.ntl-isp.ntl.com/ServiceStatus/

Perhaps it over ran?

Have you reported it to ntl, if so what did they say?

Bulky · 22-07-2004, 18:11

Quote:

Originally Posted by bertJ

After days of erratic access ntl e mail seems to be dead, yet again, in Wirral, Merseyside. Or is it just me?

mines a bit dodgy to say the least, keeps timing out, it will send/recieve some times and not others

, really starting to get on my nerves (Manchester area)

dirtydog · 26-07-2004, 07:14

Very erratic here in Colchester too.. and very irritating but not at all surprising

basa · 26-07-2004, 08:31

Mine's been erratic all weekend and still v. slow this a.m.

Toreador · 26-07-2004, 09:30

The server status page is currently reporting problems with sending email. But I've got no idea whether I can send or not, as I can't even connect (via webmail), and have been unable to receive anything all weekend :-(

goblin · 26-07-2004, 10:17

Quote:

Originally Posted by bertJ

After days of erratic access ntl e mail seems to be dead, yet again, in Wirral, Merseyside. Or is it just me?

I'm in Lincolnshire. I was just about to ask this same question, thankfully someone resurrected this "old" topic.

I phoned tech support lastnight (Sunday) in a bid to find out why one of my email accounts wasn't being recognised. Email was running exceptionally slowly then as well. I awoke this morning, hoping it would have been sorted out but obviously it isn't. Constant timeouts when polling the mail server. Lots of failed to authenticate messages and still one of my accounts isn't being recognised

Mike Harrison · 26-07-2004, 10:28

I've started getting the "error 452 - message rejected" (but may or may not have actually been sent..) thing again this morning (IG10 area) - anyone else seeing it...?

banjo · 26-07-2004, 11:23

Quote:

Originally Posted by bulkylad

mines a bit dodgy to say the least, keeps timing out, it will send/recieve some times and not others

, really starting to get on my nerves (Manchester area)

Ditto, this has got to be sorted out as it is an ongoing problem with seemingly no end

Neil · 26-07-2004, 11:32

Quote:

Originally Posted by banjo

Ditto, this has got to be sorted out as it is an ongoing problem with seemingly no end

Been the same for over 12 months now......

altis · 26-07-2004, 11:43

Can't send mail - aaaaagh!

Quote:

ntl internet customers may curently be unable to send email due to a technical fault. Our engineers are aware and are working to resolve the problem as soon as possible. Please accept our apologies for any inconvenience this may cause.

andygrif · 26-07-2004, 11:55

I thought we were supposed to be getting a 'new and improved' email system that would set the benchmark for a 'leading isp'. Or is this 'coming soon' still?

Email has been patchy all weekend for me, and I'm getting a little sick of it.

Neil · 26-07-2004, 12:23

Quote:

ntl internet customers may curently be unable to send email due to a technical fault. Our engineers are aware and are working to resolve the problem as soon as possible. Please accept our apologies for any inconvenience this may cause.

Change the record ntl....

26-07-2004, 12:52

Well just to add another voice to record's chorus, e-mail down here in Portsmouth is acting flakey too!

Receiving appears to be working fine, but sending is incredibly slow if it gets out at all (assuming it *does* actually get out and doesn't get a "server not responding" message!)

goof · 26-07-2004, 16:34

Yup, same for me in Glasgow.

It's weird, last Xmas my Ntl mail was REALLY bad for about 4 months (only worked via webmail for that whole period and was iffy at that), then it's been mostly fine and all of a sudden in the last few weeks it's been very on-and-off again.