System Restore

MadGamer · 12-07-2004, 17:37

Ok, i know that this has been covered before but... I have recently done a reformat on my HDD got XP back up and installed EVERY update on v4 of the Windows Update site. I also thought it would be a good idea to test system restore, so i created a test restore point and went ahead with the restore to seee if it would actually work and to my surprise it didn't. I have tried all the troubleshooting steps i can think of and already know. Does anyone know if there is a fix for this?

The error message i get is:

Quote:

Restoration Incomplete.
System Restore was unable to restore to (date/time)
No changes have been made to your computer

This happens on previous restore points as well as restore points made on say the 10th July 2004.

Bifta · 12-07-2004, 17:42

Try disabling any anti virus software you have running first.

MadGamer · 12-07-2004, 17:43

Quote:

Originally Posted by Bifta

Try disabling any anti virus software you have running first.

Cheers

Bifta · 12-07-2004, 17:44

And make sure the machine restarts properly

Ramrod · 12-07-2004, 17:51

I have once or twice had that error message but restoring to another point then works.......

MadGamer · 12-07-2004, 17:52

Quote:

Originally Posted by Bifta

And make sure the machine restarts properly

It worked. Does anyone have any idea why you need to disable anti virus first though?

Paul K · 12-07-2004, 17:59

It could be that it is checking the files as they are written and may be interupting the restore point from being fully created, what Anti-virus are you running?

MadGamer · 12-07-2004, 18:29

Quote:

Originally Posted by Paul

It could be that it is checking the files as they are written and may be interupting the restore point from being fully created, what Anti-virus are you running?

Norton AV 2002 Pro. But i disabled it then restored and it worked no problem.

swoop101 · 12-07-2004, 18:35

Hmm Norton, how surprising

this is a personal opinion

Paul K · 12-07-2004, 18:38

Hmmmm Norton

LOL Yep Swoop is right, not suprising at all, there have been cases of Nortons being invasive to the point of causing problems with things like system restore etc. Might have a peek at the symantec support groups to see if its happened before and if there was a resolution.

MadGamer · 12-07-2004, 20:03

Quote:

Originally Posted by Paul

Hmmmm Norton

LOL Yep Swoop is right, not suprising at all, there have been cases of Nortons being invasive to the point of causing problems with things like system restore etc. Might have a peek at the symantec support groups to see if its happened before and if there was a resolution.

Any luck?

Paul K · 12-07-2004, 20:14

Just looking LOL
Have you checked your admin tools, event viewer for clues as to why system restore isn't completing?

MadGamer · 17-07-2004, 17:31

ok, anither problem just ibstalled something today which i downloaded. didnt work so i tried another system restore.

1) Disabled auto protect in NAV 2002 Pro
2) opened system restore
3) Selected restore point and restarted
4) restore point failed. I tried another and the same problem presists.