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Old 11-07-2004, 18:04   #1
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cancelling live subscription

how do i cancel my live subscription (when its just about to run out)

do i need to phone microsoft? or do it through the net?
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Old 11-07-2004, 20:46   #2
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Re: cancelling live subscription

btw, my live subscription does not actually run out for while, but can i cancel it anyway?
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Old 11-07-2004, 20:48   #3
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Re: cancelling live subscription

well you aren't paying for it month to month so if u did fone Microsoft, they would say at the point of when u get it renewed, it won't be.
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Old 11-07-2004, 20:51   #4
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Re: cancelling live subscription

so i just tell them, that when the subcription does run out, i dont want it to carry on?
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Old 11-07-2004, 21:12   #5
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Re: cancelling live subscription

i presume so, there a MS LIVE freephone number somewhere.
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Old 11-07-2004, 21:18   #6
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Re: cancelling live subscription

ok cheers
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Old 12-07-2004, 08:56   #7
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Re: cancelling live subscription

You have to ring them the day before the date mentioned on your subscriptions page.

If you have it on a credit card then I'd also suggest changing it on the subs page from annual to monthly just in case something still continues to pay them for some reason, that way you only pay for another month.
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