Sound Clipping - Channel 4 - Solent - Anyone else????

Pieman · 03-07-2004, 22:32

Was trying to watch the camp comedians programme on Channel 4 but it has become unwatchable - ITV1 is OK - tried a reboot and still crap......is it me or Channel 4 ????

TIA.......

en33nch · 03-07-2004, 23:20

i'm having same problems and in norwich

aviewer · 04-07-2004, 08:27

If you are speaking about crackling noise on the sound this his been going on for several months on and off in the Bromley area on more then one channel.

garyparson · 06-07-2004, 00:49

see any thread i've ever started! join the queue for the 'coming soon' fix that NTL apparently know about but when you ring them they deny all knowledge and ask if you want an engineer sent round to fix a problem he can't.

<comment removed - please don't get personal (pem)>

poolking · 06-07-2004, 13:08

Quote:

Originally Posted by garyparson

see any thread i've ever started! join the queue for the 'coming soon' fix that NTL apparently know about but when you ring them they deny all knowledge and ask if you want an engineer sent round to fix a problem he can't.

<comment removed>

I'm not a mod here, but less of the personal stuff.

dareusj · 08-07-2004, 13:07

I live in Bromley and I find that the Radio stations on NTL: such as Kiss, Virgin and XFM have annoying crackling in the background

garyparson · 11-07-2004, 20:15

Don't worry it's only been going on for about eight or so months. Not an important issue sound. Apparently a certain cable company (won't mention the name as some wet blanket might delete it) have known about this since it was 'upgraded'?? Like I say, about eight months ago. What have they done about it.... zero.

aviewer · 11-07-2004, 23:35

Quote:

Originally Posted by garyparson

Don't worry it's only been going on for about eight or so months. Not an important issue sound. Apparently a certain cable company (won't mention the name as some wet blanket might delete it) have known about this since it was 'upgraded'?? Like I say, about eight months ago. What have they done about it.... zero.

I suppose we only have ourselves to blame,as we continue to take the service,there is no incentive for the problem to be resolved.

inthewildteam · 12-07-2004, 00:33

Ex CoCo boxes and cr3!!!!!!!

Pieman, this has been going on for ages.

NTL would like to blame it on their providers, it's strange that it only happenend after the last update that turned the audio gain up full.

But best not go down that route, cos we're getting another update soon.

aviewer · 12-07-2004, 02:44

Quote:

Originally Posted by inthewildteam

Ex CoCo boxes and cr3!!!!!!!

Pieman, this has been going on for ages.

NTL would like to blame it on their providers, it's strange that it only happenend after the last update that turned the audio gain up full.

But best not go down that route, cos we're getting another update soon.

Here's hoping

Pieman · 12-07-2004, 15:58

Will keep the fingers crossed........I had noticed that on our old Pace box it didn't seem to do it - happens a lot more via the Samsung box......

garyparson · 12-07-2004, 16:40

Believe me, pace boxes do it.

I'm toying with the idea of ringing them up every single day til they sort it out and try and get some kind of compensation for half a service? After all, that's what i'm getting at the moment.

aviewer · 14-07-2004, 01:05

Quote:

Originally Posted by garyparson

Believe me, pace boxes do it.

I'm toying with the idea of ringing them up every single day til they sort it out and try and get some kind of compensation for half a service? After all, that's what i'm getting at the moment.

I can confirm that Pace boxes do have the problem(well mine does)

inthewildteam · 14-07-2004, 02:28

Quote:

Originally Posted by aviewer

I can confirm that Pace boxes do have the problem(well mine does)

It's called cr3

But it probably is highlighted in red in c.s. response to your questions about it. Usual response is "some of our providers don't adhere to the correct standards ...........blah blah blah"

Seems to me to be a problem with overdriving the audio amplifier circuits in the stb's

Of course, I'm just a customer what do I know? Reboot the box sir, that will usually sort it out.

inthewildteam · 14-07-2004, 02:31

One further, even a trip into the dreaded "engineers" menu won't correct it cos after a reboot the value will be reset to maximum again.

And no, I haven't been into those menus>>>>>>>>>>>>> that came from the guy who did my last box swap!