Internet Keeps going offline for a few mins - NB, Problem has returned

[Goo]

lmao, I really hope its up again soon. I really am going CrAzY

Neva had problems like this b4, considering a new ISP as they may be able to get me hooked up to the net again b4 ntl resolve the issue.

[Carth]

Yeah I started thinking of changing provider, but to be fair to NTL this is only the second time in 3 years that I've had a problem thats lasted more than one day .... and if lots of folk leave, it means I probably get a more stable connection

[Ignition]

Originally Posted by Steve H

Not sure, maybe they were rebalanced on wednesday night or something and you ended up with more users on your channel? I believe they rebalance the UBR's every so often so as to even the load, so to speak. Maybe beforehand you didn't have many people on your channel, and with the rebalance you now have a few more, some of whom may be heavy downloaders thus robbing all your bandwidth. But, I could be wrong

OK....

There's no oversubscription there that I'm aware of - there was an issue affecting Scunthorpe which should now be resolved.

If still experiencing issues tomorrow morning please let me know, however I can tell you that one of the links between ubrs and the rest of the ntl network was having some issues, and symptoms of this would have been:

1) slow / intermittent browsing
2) packet loss while gaming / high pings
3) slow internet generally, timeouts on websites, email accounts
4) sub-standard speed uploads and downloads.

This should now be mitigated.

[Mauldor]

Originally Posted by firestorm4th

lol, nah we aint on the same road, im on buckingham avenue, just off ferry road. the problem has gotten really worse now

Im also in the same street - Hello Dude

[firestorm4th]

maybe its coz of this bad weather we been having in scunny, its seems to be sunny everywhere else but here

[firestorm4th]

Originally Posted by Mauldor

Im also in the same street - Hello Dude

lol, u live in the same street! scary!

[rare uk]

I have the same problem here in macclesfield

[jarrvo]

well hopefulyy it will be fixed when i get home this evening.

[firestorm4th]

the connection has improved than before, i can stay on at least 5-10 mins before i get booted from game servers and msn messenger. yesterday i used to get booted from msn before ive even said hello to anyone! the problem is still there but not as worse as yesterday

[Bubo]

Hello fellow Scunthonians. Yep I am having lag outs every 5 mins since friday, spoke to customer services last night and he eventually said "yeah its a known problem thats been reported a few times, an engineer will fix it shortly" For the rest of last night it was as bad as ever. Just got home for my lunch today and it seemed allright after doing a few web sites, not tried any games yet. So I think, yeah they've sorted it, and I go to load up this forum to check and net hangs for 25 seconds and get site not found. Eventually the page loads so maybe I spoke too soon.

[Bubo]

Just tried a medal of honour game server and five mins from entering the game it lags out. So they definately have not fixed it.

[nopcode]

Yeah, although its not dropping frequently/long enough to upset webbrowsing as much as yesterday , its still kicking me from msn messenger and from online games servers after only a few mins, making it totally unplayable.

At least my left mouse button isnt getting hammered on refresh button now

[Goo]

Yeah got up this morning... well afternoon. Went on MSN and all was well. Went on CoD for abt 1/2 an hour... but thn "Conection Interrupted" thn did it 1-2 times more. But it has definatly improved, but still no good for clan matches...

5th day now and still unfixed....

[Mauldor]

Can I ask if the Support team (on here i mean not the doods sitting on the phone) know what the problem is/was. You said there was a problem in the Area but never actually said what.

Now still today MSN goes on and offline as before (soon as i start chatting), even had trouble sending a small file to Webspace (NTL) - it disconnected that many times.

At least when the lights go off - you know where you stand, when they go back on your laughing. Is there a router thats a bit flaky or something? Im tempted to rin support again but they dont really sound like they know what they are doing - i probably get a enginner to come out and check my setup (though they never make it) - so any news please - cannot do anything with the connection atm the way it is.

[nopcode]

ooo good news .
It seems everything has now settled , and after one last CM reboot all's fine again!

TY NTL techy peeps


Would like to know what was wrong tho, incase it happens again. So i wont have to spend an hour going round in circles on CS.