email from Bank - supposedly

porpoise · 05-07-2004, 17:53

I have previously had emails from Banks asking to confirm details, but I dont have accounts with them, now I have had one from (supposedly) my Bank. Who do I report this to ?

Steve H · 05-07-2004, 17:54

Your bank, although you can probably be sure they already know about it.. though if they haven't, they will if you ring.

It isn't Citibank by any chance ?

porpoise · 05-07-2004, 18:04

No its not, Im frightened of saying which one it is......

Bex · 05-07-2004, 18:09

Quote:

Originally Posted by porpoise

I have previously had emails from Banks asking to confirm details, but I dont have accounts with them, now I have had one from (supposedly) my Bank. Who do I report this to ?

most major banks will NOT email you to confirm your details. it is not a totally secure way of communicating. they should never call you and ask to confirm your details either.

i have mentioned it on another thread before, but there was a fraud scam going on a few months ago, which involved phone calls, so it may have go onto emails.

never ever give out your details... unless you are calling the bank

paulyoung666 · 05-07-2004, 18:14

Quote:

Originally Posted by Bex

most major banks will NOT email you to confirm your details. it is not a totally secure way of communicating. they should never call you and ask to confirm your details either.

i have mentioned it on another thread before, but there was a fraud scam going on a few months ago, which involved phone calls, so it may have go onto emails.

never ever give out your details... unless you are calling the bank

i would have to say that NO bank would contact you in this manner , 100% scam imho , leave well alone

Gareth · 05-07-2004, 18:42

I agree - sounds like a scam to me too. Report it to your bank, to be on the safe side.

Bex · 05-07-2004, 18:56

Quote:

Originally Posted by paulyoung666

i would have to say that NO bank would contact you in this manner , 100% scam imho , leave well alone

i know but was trying to generalise... because there will always be someone who will come on saying their bank emails them

paulyoung666 · 05-07-2004, 19:21

Quote:

Originally Posted by Bex

i know but was trying to generalise... because there will always be someone who will come on saying their bank emails them

fair play

Flubflow · 05-07-2004, 19:44

If it is any of these banks then here's some contacts to report scam activity....

Barclays fraud contact email: internetsecurity@barclays.co.uk

MBNA website, http://www.mbna.com/europe/index.html has a general warning and a phone number to contact.

Florence · 05-07-2004, 19:54

I had one saying I had to update my details and I do have an account at that bank but it hasn't been set up for internet access. I copied the link location and pasted it onto a text page. The information that was pasted onto the text page was nothing like what I looked at on the email. The IP number resolved to Korea so I reported it to my bank. I also have them for city bank who I don't use and the latest one LloydsTSB I do use.

Halcyon · 05-07-2004, 20:41

Do not even believe for a second that these E-mails are real.
Your real bank would never ask you to fill in forms with this kind of information over the net.
Steer clear.

technik · 05-07-2004, 21:45

Beware! "spoof" or hoax emails. Spoof emails intentionally give the false impression that they have been sent by your bank or legitimate corporation to encourage people to transmit their account or personal details.

Never reply via a link in an email, go direct to the website and ensure security is enabled - for secure transmission the start of the URL should begin with "https://......." or a lock icon at the bottom bar of the browser.

This is not a new scam but you need to be reminded.

Let's make the Internet a safer place for all - report spoof mail to the relevant authority.