illegal operations

jane · 27-06-2004, 22:59

hi i wonder if you can help. my friend has been given a windows 98 pc, but we have no disks with it.
we have got it to start up, but when you click on control panel, recycle bin, my computer, in fact just about everything other than the free cell and card games it comes up with this message

explorer illegal operation
explorer caused an invalid fault in module <unknown> at 0000:69f8e808

if i go into safe mode i can open any of the programs without problems. he is not connected to the internet. all i can say is that the peson that used to have it must of been into buffy the vampire slayer as at the top of the explorer bar page there is a big picture of one of the characters. is there any way i can get this off? do you think this might be causing the problem?? i cant ask the person who gave us the pc as they are no longer in the country and we have no contact with them lol!!
i could just give up but it seems such a waste as it could be a great pc!! please help, thanks

Shaun · 27-06-2004, 23:04

Do you personally have a copy of Win 98? IF so then just wipe it clean and reinstall windows. If not then try e-bay for a legit copy of 98 and do the same.

edit- http://cgi.ebay.co.uk/ws/eBayISAPI.d...685357936&rd=1

jane · 27-06-2004, 23:06

i dont have a windows 98 disk, put i wouldnt know how to wipe it clean if i did!

jane · 27-06-2004, 23:09

my friend has a windows 98 disk can i just use that?

28-06-2004, 00:54

A while back I had a similar problem with my W98 pc. It was caused by a hijacker/adware parasite called Xupiter/Squire.

It also kept changing my home page to the Squire website. At the time I had it, it couldn't be removed automatically by any of the spyware removal programs, so I had to do it manually by editing the registry. The latest versions of AdAware & spybot should remove it though.

If you open up Internet Explorer, have a look under Tools/Internet Options.../General & see what address the home page is pointing to.

MadGamer · 28-06-2004, 13:24

This thread may help

http://www.cableforum.co.uk/board/sh...518#post244518

Shaun · 28-06-2004, 13:28

Quote:

Originally Posted by WNA

This thread may help

http://www.cableforum.co.uk/board/sh...518#post244518

Yep, that's it Jane, WNA's post has all the info you need. To be fair If I was you I'd go down the format and reinstall route as it's the best way to give your friend a clean start with the PC

Oh, and Greenys on the way to you WNA

MadGamer · 28-06-2004, 13:33

Quote:

Originally Posted by dellwear

Yep, that's it Jane, WNA's post has all the info you need. To be fair If I was you I'd go down the format and reinstall route as it's the best way to give your friend a clean start with the PC

Oh, and Greenys on the way to you WNA

just helping a person/people in need. After all thats what this forum is about.

Steve H · 28-06-2004, 13:41

How old's the computer and what are the specs?

**Chris** · 28-06-2004, 13:44

Quote:

Originally Posted by WNA

just helping a person/people in need. After all thats what this forum is about.

Translation: Everybody rep me NOW!!

It worked. I did.

Bifta · 28-06-2004, 13:45

Quote:

Originally Posted by jane

hi i wonder if you can help. my friend has been given a windows 98 pc, but we have no disks with it.
we have got it to start up, but when you click on control panel, recycle bin, my computer, in fact just about everything other than the free cell and card games it comes up with this message

explorer illegal operation
explorer caused an invalid fault in module <unknown> at 0000:69f8e808

if i go into safe mode i can open any of the programs without problems. he is not connected to the internet. all i can say is that the peson that used to have it must of been into buffy the vampire slayer as at the top of the explorer bar page there is a big picture of one of the characters. is there any way i can get this off? do you think this might be causing the problem?? i cant ask the person who gave us the pc as they are no longer in the country and we have no contact with them lol!!
i could just give up but it seems such a waste as it could be a great pc!! please help, thanks

http://support.microsoft.com/?kbid=298343

MadGamer · 28-06-2004, 13:45

Quote:

Originally Posted by towny

Translation: Everybody rep me NOW!!

It worked. I did.

What, when, where, how? did i miss something?

**Chris** · 28-06-2004, 14:37

Quote:

Originally Posted by WNA

What, when, where, how? did i miss something?

Which proves that you weren't, and I was pulling your leg.