Has anyone else got this problem - Page 2

nate · 15-06-2004, 03:39

0800 052 2000 Option 2, then option 5.
The only people who can really help you.

poolking · 15-06-2004, 06:06

Thanks for your help. The same guy left a message at 2.25am. I just don't see why this guy doesn't ring CS as well.

poolking · 15-06-2004, 08:27

Just rang CS and got as recorded message about a fault in Stafford, no dial tone, so could this be related to the crossed line problem?

**Paul** · 15-06-2004, 08:54

Quote:

Originally Posted by poolking

Just rang CS and got as recorded message about a fault in Stafford, no dial tone, so could this be related to the crossed line problem?

Not very likely - no dial tone would normally be a switch failure. I would still chase your fault with them.

poolking · 15-06-2004, 09:01

Quote:

Originally Posted by Pem

Not very likely - no dial tone would normally be a switch failure. I would still chase your fault with them.

Ok thanks, just wanted to make sure before I ring them again.

poolking · 15-06-2004, 10:30

An update.

Finally got through to CS, a very helpful lady, didn't get her name though, checked and confirmed that it is a crossed line and has booked an engineer this afternoon to check the cabinet.

I also explained that the guy who was leaving the messages wasn't being very helpful and snotty, i.e. actually leaving his number so it could be checked out.

What beggars belief is why this guy didn't also contact CS about the problem instead of harrassing me? If I was of a paranoid and nervous disposition, I would have reported this guy to the police.

**Paul** · 15-06-2004, 14:03

Quote:

Originally Posted by poolking

What beggars belief is why this guy didn't also contact CS about the problem instead of harrassing me? If I was of a paranoid and nervous disposition, I would have reported this guy to the police.

Do it - he sounds like he needs a lesson.

poolking · 15-06-2004, 14:10

Quote:

Originally Posted by Pem

Do it - he sounds like he needs a lesson.

The thing is, I'm just assuming that the number I ended up with is his and also basically I just want closure to this episode and move on.

poolking · 16-06-2004, 19:55

Another update:

This situation has now been fully resolved, I have my old number back and it is now working, it didn't get fixed yesterday, but that didn't really matter as the guy who had left the messages in the beginning hadn't pestered me at all yesterday.

As a nice tribute to the guy, I'm going to make a blog entry about him.

16-06-2004, 20:37

I'm glad you finally got it sorted, poolking

poolking · 16-06-2004, 20:44

Thanks.