Sorry, no interactive content available for this service....

Pea-Pod · 19-05-2004, 12:35

Can someone tell me why when I press the Interactive Red Button on my NTL remote control I always get the message "Sorry there is no interactive service available for this channel"...

I have tried it on Channels that should have interactice service i.e. Sky Sports, BBC etc... but I always get the same message. For instance when Wimbledon is on, or snooker, they always say press the RED button too see other matches, but I never get the option due to the message I get above.

Thanks

Chris W · 19-05-2004, 13:11

what area are you living in? do you have cr2 or cr3 software? if you dont know.... what colour is the EPG? blue or pinky purple?

Pea-Pod · 26-05-2004, 20:04

monkey: Sorry for late reply, been away. I have a Purple background on the EPG - I presume that too be the Now and next programme pop-up that displays everytime you change the channel?

26-05-2004, 20:16

Quote:

Originally Posted by Pea-Pod

monkey: Sorry for late reply, been away. I have a Purple background on the EPG - I presume that too be the Now and next programme pop-up that displays everytime you change the channel?

Where are you in the world?

Kirklees?

ntlrocks · 26-05-2004, 21:19

proppin' ? why do QVC not have a Red button link to their Walled Garden site?

Pea-Pod · 28-05-2004, 00:38

Quote:

Originally Posted by Proppinupthebar

Where are you in the world?

Kirklees?

Oldham - Greater Manchester

Elysium · 31-05-2004, 18:40

Quote:

Originally Posted by Pea-Pod

Oldham - Greater Manchester

I'm from Worsley, GM .. and also getting no BB content other than the 'game' menu from the Red button (CR2 I presume .. i.e pink-colouring) ..

Surely CR3 should have been rolled out to us by now .. sheesh.

magpie · 31-05-2004, 18:43

Quote:

Originally Posted by Elysium

I'm from Worsley, GM .. and also getting no BB content other than the 'game' menu from the Red button (CR2 I presume .. i.e pink-colouring) ..

Surely CR3 should have been rolled out to us by now .. sheesh.

You have the pink version of CR3 (true)

At the moment, there is no big brother interactive on ntl at all.

Tristan · 31-05-2004, 18:44

Check the "know your software version" thread, but I'm pretty sure Manchester is a Bromley area, and so you should have had (some) e-TV content for about a year now, mostly on the BBC.

iadom · 31-05-2004, 18:47

Quote:

Originally Posted by Tristan

Check the "know your software version" thread, but I'm pretty sure Manchester is a Bromley area, and so you should have had (some) e-TV content for about a year now, mostly on the BBC.

Yep, Wimbeldon worked last year ( well sometimes), BBCi is fairly consistent though.

Edit just checked out BBCi, works fine on the 2000 STB, a bit stodgy

on the 1000 STB, in fact it has stalled at the "loading,please wait"

Just had to do a reboot to clear.
Never had a "sorry no content" on BBC for a long time though.

iadom · 31-05-2004, 18:49

Quote:

Originally Posted by Pea-Pod

Oldham - Greater Manchester

:p

iadom · 31-05-2004, 19:14

Quote:

Originally Posted by iadom

Yep, Wimbeldon worked last year ( well sometimes), BBCi is fairly consistent though.

Edit just checked out BBCi, works fine on the 2000 STB, a bit stodgy

on the 1000 STB, in fact it has stalled at the "loading,please wait"

Just had to do a reboot to clear.
Never had a "sorry no content" on BBC for a long time though.

Just noticed something strange here. I suspect that the 1000 STB is due for a change, it has shown "tuning paremeters corrupt" for well over a year now but otherwise it seemed to work fairly well but was prone to freeze when trying to use interactive.
After rebooting a few minutes ago then pressing the red button whilst tuned to BBC 1 it loads a different page to the one I see on the 2000 STB

On the 2000 box the screen shows Ntl:home at the top with the TV picture in a small window at the top right. the main screen is a sort of dirty brown with "Welcome to BBCi" and just 3 options, GCSE Bitesize, BBC Four and BBCi home.
Pressing red on the 1000 box brings up a split screen with the TV picture on the left and a red menu on the whole of the right half of the screen with several options. Selecting any causes an unexpected error UN500 I think.
Why do I get two totally different pages on the two boxes.?

Tristan · 31-05-2004, 19:19

The 1000 is (almost) doing it properly. Pressing red on BBC1 should display the overlayed menu, what the BBC call the Bridge. Your 2000 should do it too -- try a reboot maybe?

ntlrocks · 31-05-2004, 19:34

the first (dirrty brown - as your described) is what we get on Langley...the walled Garden BBCi

iadom · 31-05-2004, 20:11

Quote:

Originally Posted by Tristan

The 1000 is (almost) doing it properly. Pressing red on BBC1 should display the overlayed menu, what the BBC call the Bridge. Your 2000 should do it too -- try a reboot maybe?

That cleared it, 2000 box now showing red overlay menu. It works fairly quickly as well.
would this suggest that my poor old 1000 is due for a change, it almost always chokes on interactive,