[Merged]Interactive and the Red Button

[James79]

Sorry guys if this has been included elsewhere but I wasnt able to find anything else.

Just noticed last night that the "Red Button" has now appeared in the top right hand corner of the television screen on some channels (Ch4, E4, E4+1).

OK, fine and well, we have now got some kind of interactivity with our ntl service. The only thing is, it kinda distracts you when you're trying to watch a programme. Personaly, it was somewhat annoying whilst attempting to watch Friends!!!

My query is, is there anyway that we can opt to make this icon disappear after so many seconds, or not to appear at all (like the mini-guide). It's brilliant that NTL are beginning to improve the services available to their customers but does the button have to appear 24hrs a day????

James

[ntlrocks]

tap the "back" button

[James79]

Tried tapping the back button as you said NTLROCKS, but that just changed the channel to the previously viewed one. Have just tapped TV and that appears to have gotten rid of the icon though!!

Thanks


James

[O2 X1]

The 'back' button works on Sky. The 'TV' button works on ntl.

[Euan]

Also back button works on ntl

[poolking]

Yep, the back button does work if you tap it once, it comes back though when you change channel, just noticed it as I wasn't watching C4 last night.

[foddy]

Originally Posted by O2 X1

The 'back' button works on Sky. The 'TV' button works on ntl.

But how do you disable it completely? I rarely watch anything live, so it's not exactly useful!

Thanks,

Foddy

[chrisdtvuk]

Originally Posted by James79

...is there anyway that we can opt to make this icon disappear after so many seconds, or not to appear at all (like the mini-guide)...

It's easy to remove the red dot or 'ETV Trigger' as it's also known.. simply press the 'Guide' button on your remote,
then from the menu choose 'Settings', then 'Display Settings', then scroll down to 'Enhanced Programming', and choose 'Off'. Don't forget to save the changes before going back to tv mode. (The settings are stored even if the power cable is removed from the box.)

And that's it! No more annoying red dot's or 'Press Red' prompts - ever!

(This guide is correct for Bromley platform.. I think it's the same for the updated Langley areas... but feell free to correct!)

[eoin.miskell]

Originally Posted by chrisdtvuk

It's easy to remove the red dot or 'ETV Trigger' as it's also known.. simply press the 'Guide' button on your remote,
then from the menu choose 'Settings', then 'Display Settings', then scroll down to 'Enhanced Programming', and choose 'Off'. Don't forget to save the changes before going back to tv mode. (The settings are stored even if the power cable is removed from the box.)

And that's it! No more annoying red dot's or 'Press Red' prompts - ever!

(This guide is correct for Bromley platform.. I think it's the same for the updated Langley areas... but feell free to correct!)

There is no way for removing the red dot in Langley areas. (Unless you just press the tv button)

[danielf]

Originally Posted by chrisdtvuk

It's easy to remove the red dot or 'ETV Trigger' as it's also known.. simply press the 'Guide' button on your remote,
then from the menu choose 'Settings', then 'Display Settings', then scroll down to 'Enhanced Programming', and choose 'Off'. Don't forget to save the changes before going back to tv mode. (The settings are stored even if the power cable is removed from the box.)

And that's it! No more annoying red dot's or 'Press Red' prompts - ever!

(This guide is correct for Bromley platform.. I think it's the same for the updated Langley areas... but feell free to correct!)

Seeing I'm already finding the red dot a little annoying, I tried that. (langley cr3 here)

I don't get 'display settings' under settings. I get 'visual settings' (amongst others), but there's no 'enhanced programming' entry. I browsed the menu for a bit, but I can't see any other menu items that look relevant either...

Edit: I see someone posted while I was playing with the menus

[danielf]

Originally Posted by eoin.miskell

There is no way for removing the red dot in Langley areas. (Unless you just press the tv button)

So what triggers the red dot appearing? I'm getting it on C4 right now, but frankly the only 'interactive content' is two 60p a pop games...

[foddy]

Originally Posted by eoin.miskell

There is no way for removing the red dot in Langley areas. (Unless you just press the tv button)

So, who do we complain to?

Foddy

[danielf]

Is it me or does the red dot come back at random intervals? I've noticed this a couple of times now. You switch to a channel that 'features' the red dot, hit tv to make it go away, but half an hour later or so the red dot mysteriously reappears?

Edit: this is without touching the remote...

[eoin.miskell]

Originally Posted by foddy

So, who do we complain to?

Foddy

If you dont like it call CS.

[foddy]

Originally Posted by eoin.miskell

If you dont like it call CS.

I assume that's a joke!

Foddy