Radeon 9700 hell

tkiely · 20-05-2004, 13:58

Hi, I really need some help here. I am trying to setup a Radeon 9700 but keep getting corruption of the display and/or freezes and crashes.

Under XP, the welcome screen is overlaid with blue squares and once windows loads there are thin yellow horizontal lines across the screen. This is as good as it gets.

Have tried 3 different catalysts from ati, the omega ones plus the xp native driver. Tried 5 machines from generic to dell precision workstation, XP and 2000~~~all the same.

I was thinking the board is duff but then have found LOADS on google about people having this problem, trouble is no body seems to have the answer.SOOOOOOOO over to you wonderful techies/gamers, can you help???// please?????

Bifta · 20-05-2004, 14:05

Quote:

Originally Posted by tkiely

Hi, I really need some help here. I am trying to setup a Radeon 9700 but keep getting corruption of the display and/or freezes and crashes.

Under XP, the welcome screen is overlaid with blue squares and once windows loads there are thin yellow horizontal lines across the screen. This is as good as it gets.

Have tried 3 different catalysts from ati, the omega ones plus the xp native driver. Tried 5 machines from generic to dell precision workstation, XP and 2000~~~all the same.

I was thinking the board is duff but then have found LOADS on google about people having this problem, trouble is no body seems to have the answer.SOOOOOOOO over to you wonderful techies/gamers, can you help???// please?????

What card was in the machine before? If it was an Nvidia card, make sure the drivers for the card are uninstalled, uninstall all catalyst drivers, go to the forums on Rage3d.com, find the catalyst forum, follow the clean uninstall procedure in one of the stickied threads then try running "Detonator Destroyer" followed by a reinstall of the latest Catalysts.

Edit: You might also want to check that the fan is still rotating on the GPU HS too.

tkiely · 20-05-2004, 14:19

thanks Bifta,

I used the info from one of your earlier posts on two of the machines which did have nVidia cards but that didnt help. The others had ati rage or radeon cards yet still the same symptoms.

Fan is spinning and all 'looks' ok. From my searches this seems to be a common prob, yet nobody has an answer! frustrating.

Bifta · 20-05-2004, 14:44

Quote:

Originally Posted by tkiely

thanks Bifta,

I used the info from one of your earlier posts on two of the machines which did have nVidia cards but that didnt help. The others had ati rage or radeon cards yet still the same symptoms.

Fan is spinning and all 'looks' ok. From my searches this seems to be a common prob, yet nobody has an answer! frustrating.

To be honest, if you've tried it on 5 different machines, the chances are the card is knackered. If it's under warranty (unlikely) I'd get it RMA'd, if not, harrass whoever you bought it from, if it's just an old card, you'll have to suck it up.

Ramrod · 20-05-2004, 14:49

I agree. The same problem on 5 different machines implicates the gpu as being the source.

Jon M · 20-05-2004, 15:02

It'd be interesting to know where you bought this card... it's not unknown for people to do the "soft mod" trick.. which basically means they flash a 9500 card's bios with one meant for a 9700.. sometimes it works.. but more often than not it'll exhibit the exact symptoms that meant it was labelled a 9500 in the manufacturing process.

tkiely · 20-05-2004, 15:27

Its a pull from a Dell, part number sticker confirms it is a 9700 rev o2.

Plot thickens. I am typing this on a dell 450 Precision workstation with the card fitted.

Have just done a clean XP build and with the windows driver i have a divide down the middle of the screen. Right side is perfect, left is tinged yellow.

If i change the color depth the terrible lines return!

gonna add drivers slowly....................

Jon M · 20-05-2004, 15:35

Sounds very much like dodgy memory... possibly caused by heat at some point in it's life.