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Keeping my Broadband, losing my Phoneline
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Old 19-05-2004, 20:12   #1
cathy2907
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Keeping my Broadband, losing my Phoneline

I would like to keep my Broadband with NTL, but disconnect my Phoneline, does anyone know if i have to give them 30 days notice, or are there ways around this as I am keeping the Broadband?

Any advise from anyone wouuld be great !!

Cathy
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Old 19-05-2004, 20:34   #2
Defiant
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Re: Keeping my Broadband, losing my Phoneline

If you have gone past your 12month contract you can just keep the bb
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Old 19-05-2004, 22:30   #3
homealone
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Re: Keeping my Broadband, losing my Phoneline

Quote:
Originally Posted by cathy2907
I would like to keep my Broadband with NTL, but disconnect my Phoneline, does anyone know if i have to give them 30 days notice, or are there ways around this as I am keeping the Broadband?

Any advise from anyone wouuld be great !!

Cathy
yes i think Defiant is correct, the phone tie is to the TV service, not the broadband connection, notifying them in writing is advised, afaik the 30 day thing is just about when the 'cutoff' occurs. Depending on the date for this you may end up paying a month in advance & then getting refunded
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Old 20-05-2004, 12:12   #4
SMHarman
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Re: Keeping my Broadband, losing my Phoneline

I think Debsy posted in another thread that they can only hold you to a 12m contract on BB and DTV. OffCom require the maximum contract period on Telephone is 30 days.

That said you still need to give 30 days notice.
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