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A rod for my own back?
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Voters: 47. You may not vote on this poll

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Old 09-05-2004, 15:48   #46
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Re: A rod for my own back?
Quote:
Originally Posted by Stop It
they assumed i didnt have a clue, which was scary, im a pc technician and am used to talking through problems with people, not the other way around
Unfortunately, we have to. As I'm sure you're aware, being a technician, most of the people you talk to don't know what they're doing - that's why they're calling. Even then, we speak to people who claim to be "Microsoft-certified" or even "Cisco-certified" technicians who haven't tried basic steps like rebooting or even making sure the cables are plugged in!
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Old 09-05-2004, 15:57   #47
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Re: A rod for my own back?
How very true, its a nice little culture shock, and certainly made me think about my own methods of support, If i was a paid professional (I do my support as a hobby, but ive learnt from pro's (both at ICL and college) I would probably have been fired for being a tad too evil about "simple" issues
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Old 09-05-2004, 15:58   #48
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Re: A rod for my own back?
I know that feeling!
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Old 09-05-2004, 18:22   #49
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Re: A rod for my own back?
Quote:
Originally Posted by andrew_wallasey
Glad im not the only one!
You're not - I am happy with my ntl service - as are many others (including a few other visitors here).

Equally, not everyone is happy with pipex, far from it - see http://www.cableforum.co.uk/board/sh...ad.php?t=10041

Everyone has there own opinions.
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Old 09-05-2004, 19:07   #50
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Re: A rod for my own back?
Bang on mate.
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