You are here: Home | Forum | Virgin Mobile Customer Services
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Hi, i have done a very stupid thing earlier this afternoon while playing with my phone. I wanted to set a new PIN from the defult one that Virgin give you with the Sim card. So i go into enter the Pin and i didn't realise that you had to enter the defult one first of all. I tried three tomes and ive locked myself out of the phone (in other words the sim card is blocked.) Does anyone know the number for customer services so i can get the unlocked?
Update: I went to the BT website and entered in Virgin mobile on the Directory inquiries page and got the number. Phoned them up and they gave me the PUK code to unlock it.