[merged] Price increase - Page 25

testcard · 11-04-2004, 00:01

Oscar Wilde said of cynics
"A man who knows the price of everything and the value of nothing."

Mauldor · 11-04-2004, 00:09

Well the problem i feel on the whole is the UK - lack of planning in the first part means unable to extend to much faster speeds later on without lots of road digging and so forth.

I know this is not relenevt to this converstaion and has ben said many time before but we are been left behind by a lot of other countries out there in how much you pay for what speed.

Holand for example - mate of mine pays about 35 quid to get 8mbit / 1 mbit (not sure on thw rest of the rules like) which is madness compared to what we got. Now Bulldog if you live in a majot city have variable bandwidth - so during the day you have 512/256 as normal and after 6pm you get upto 8mbit i think / 400.

Now if for example NTL were to raise the price of 1mbit BUT after a certain time (say 6pm) you got a lot more bandwith then im sure we would happily stay with them and not complain.

Myself - Cable Modem is hanging in there by a thread - ive already got rid of Phone and TV box thing when they brought in that 1gig day crap (even though they never enforced it). Im a long term user like a lot of you. If NTL raise the price im 100% off to get ADSL (which i can get) - not that anybody cares like.

bob_builder · 13-04-2004, 11:32

Quote:

Originally Posted by LostintheNW

Actually our bill will have part of May and June on it so they will attempt to charge us more for the June part, which they cannot do, from the 1st of June then (sorry to have made the mistake but you can shove your FFS), which will be less than 30 days notice to us - and last time there was a price increase we got no leaflet stating this, it was just a shock on the bill

No, the price will go up from 1st June 2004. Your first increased bill will be the June bill, so you will have a month to cancel from the May bill.

LostintheNW · 13-04-2004, 14:15

Quote:

Originally Posted by bob_builder

No, the price will go up from 1st June 2004. Your first increased bill will be the June bill, so you will have a month to cancel from the May bill.

Hmm so I should get the first 6 days in June at the current price? Can't see NTL allowing that - half the time the money for the bill has been taken out the account before we have even had the bill! Not totally bothered anymore, shall be off to Sky asap and then pipex for broadband.

Neil · 13-04-2004, 14:33

Quote:

Originally Posted by LostintheNW

Not totally bothered anymore, shall be off to Sky asap and then pipex for broadband.

I am already with Pipex, & am certain that you won't be disappointed.

Stuartbe · 13-04-2004, 14:39

I have to admire NTL - How a company can get rid of a load of call centre staff, reduce the quality of customer services, run mail servers that have not worked for over a year and keep using slow unreliable proxy servers and THEN charge its customers EXTRA is amazing...

Hats of to you NTL

orangebird · 13-04-2004, 14:46

Quote:

Originally Posted by N00N00

<snip>

NTL installation is NOT included unless you get a special offer - i.e. it is not free as standard or forever. Even if you do get a free install offer you can still end up paying if the install is complicated.

??? tish and pish. Examples?

Neil · 13-04-2004, 14:52

Quote:

Originally Posted by orangebird

??? tish and pish. Examples?

I think what he means is that even if you take up the offer of a free install, you can end up getting billed for it-as opposed to 'paying for it' (the free install)

etccarmageddon · 13-04-2004, 15:19

I got a letter/leaflet in the post at the weekend from NTL with the new price list as per the one Neil posted on here last week.

Florence · 13-04-2004, 15:19

Wonder how many customers have recieved the letter from Aizad Hussain about the price rises. I felt the letter was trying to justify their reasons for putting up the prices. Sorry with all the job loses and the fact that call centers have gone to India it seems to be more a smack in the face for customers.
There are all the talks of mergers yet NTL now offer less packages than Blueyounder at dearer prices. Blueyonders 1MB is only ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£34.99 if you have another service of Telewest a phone line will do to get the reduced price..

The letter mentions awards but I am sure NTL failed this year to win an award. I do know Blueyounder wins awards from most ISP related sites or magazines...

Lets see how many people get the letter is it those who have had contact with Aizad and complained bitterly about the cap or all customers..

orangebird · 13-04-2004, 15:41

Quote:

Originally Posted by Kits

<snip>Sorry with all the job loses and the fact that call centers have gone to India it seems to be more a smack in the face for customers.
<snip>

For the last time

No call centre jobs have gone to India!!!!!!! Only telesales for ntl freedom are in india!!!!!!!

bob_builder · 13-04-2004, 15:47

Quote:

Originally Posted by LostintheNW

Hmm so I should get the first 6 days in June at the current price? Can't see NTL allowing that - half the time the money for the bill has been taken out the account before we have even had the bill!

Yes, that is how it worked last year - the increased prices only come into effect for the first whole month starting in June.

Neil · 13-04-2004, 15:48

Quote:

Originally Posted by orangebird

For the last time

No call centre jobs have gone to India!!!!!!! Only telesales for ntl freedom are in india!!!!!!!

Try this.....

Quote:

For the last time

No call centre jobs have gone to India!!!!!!!

Only telesales for ntl freedom are in india!!!!!!!

Stuartbe · 13-04-2004, 15:58

Pardon - Did not hear that to well

How many more times... Perhaps we should buy the domain " ntlarenotsendingtherestafftoindia.com " and point to the server ?

orangebird · 13-04-2004, 16:02

Quote:

Originally Posted by Neil

Try this.....

thank you