Help required

Brian D · 11-04-2004, 01:47

I don't know if anyone can help with this - the answer should come from Symantec themselves, but I've found it impossible to get past their automated responses. I'm about to install a new bigger hard disk on my computer which will be the C: drive. I've got a subscription for Norton Internet Security 2003 which I've just renewed till Feb 2005. How do I migrate this to the new hard disk?

A bit off topic, I know. Apologies, but any help gratefully received

Bifta · 11-04-2004, 02:04

Quote:

Originally Posted by Brian D

I don't know if anyone can help with this - the answer should come from Symantec themselves, but I've found it impossible to get past their automated responses. I'm about to install a new bigger hard disk on my computer which will be the C: drive. I've got a subscription for Norton Internet Security 2003 which I've just renewed till Feb 2005. How do I migrate this to the new hard disk?

A bit off topic, I know. Apologies, but any help gratefully received

You could probably mirror the drive on to the new larger drive using something like Partition Magic .. I've never done it, so don't quote me.

Shaun · 11-04-2004, 02:51

Quote:

Originally Posted by Brian D

A bit off topic, I know. Apologies, but any help gratefully received

If you reinstall your original product on a new install of windows on the new HDD, it will give you 12 months of live updates

HTH

Neil · 11-04-2004, 08:40

Moved from Broadband discussion forum, to Computers & Technology Forum.

abailey152 · 11-04-2004, 08:51

dellwear is right. NIS will give you a 12 months subscription on a new install.

But if you want to keep your setup "as is", then you can duplicate your entire setup using Norton Ghost. I use it to regularly backup between two hard-disks, and have never had problems. It will cope with moving to larger HD, no problem.

11-04-2004, 10:54

Quote:

Originally Posted by Brian D

I don't know if anyone can help with this - the answer should come from Symantec themselves, but I've found it impossible to get past their automated responses. I'm about to install a new bigger hard disk on my computer which will be the C: drive. I've got a subscription for Norton Internet Security 2003 which I've just renewed till Feb 2005. How do I migrate this to the new hard disk?

A bit off topic, I know. Apologies, but any help gratefully received

Jesus Norton??? I had it on my machine and it played havoc with it. I soon got rid.

John Smiths · 11-04-2004, 13:06

Quote:

Originally Posted by Bifta

You could probably mirror the drive on to the new larger drive using something like Partition Magic .. I've never done it, so don't quote me.

I quoted you...hahahaha

Bifta · 11-04-2004, 13:22

Quote:

Originally Posted by John Smiths

I quoted you...hahahaha

Heh

ntl customer · 11-04-2004, 16:06

The subscription IIRC is controlled in a file called "catalog.livesubcribe" which is in the "x:\Documents and Settings\All Users\Application Data\Symantec\LiveSubscribe" where X is the name of your drive.

Just copy this to your new installation after installing NIS and you should be fine.

Brian D · 13-04-2004, 13:50

Quote:

Originally Posted by abailey152

dellwear is right. NIS will give you a 12 months subscription on a new install.

But if you want to keep your setup "as is", then you can duplicate your entire setup using Norton Ghost. I use it to regularly backup between two hard-disks, and have never had problems. It will cope with moving to larger HD, no problem.

Thanks to all for the help. Seems to be a difference of opinion regarding Ghost, and this difference of opinion is matched in the reviews I've read of it. Looks like coin-tossing time, as is the case with far too much in the world of personal computing!