NTL not accepting cancelation! - Page 2

Marge · 09-04-2004, 23:14

Sorry but Alan isn't based at Wythenshawe any more, worse luck, cos he was a great bloke and he is missed

Graham F · 09-04-2004, 23:23

But doesn't he cover the North as MD since the COBI change of regions?

I thought the info on that page was COBI related?!?

Marge · 09-04-2004, 23:26

Yeah he does but not based at Wythenshawe now, not seen him in yonks actually.

Graham F · 09-04-2004, 23:28

Where is he based now Glasgow?

Marge · 09-04-2004, 23:30

Off the top of my head I can't remember, hang on while I scratch my head and have a think. I can remember them shipping all his stuff out of his office though

desperatemeasure · 24-05-2006, 17:57

For anyone looking for more recent people to contact, I'm not sure that Simon Duffy is still with NTL or not, and I don't care.
I had 9 engineers in total to my house over a period of 6 weeks before I got full internet access. One of them, brain dead Dave, came round 4 times and did a grand total of nothing, checking my line each time and telling me that it was installed wrong. Didn't fix it of course, but arranged for another engineer to come out the week after each time. *****.
Still, I looked on this very page, found Simon's email address and mailed him. I got a reply from a lady and everything got sorted out quite quickly, in fact now I can barely move for NTL calling ME instead of the other way around.
Stupid people in a stupid company unfortunately.
I quote the engineer who finally fixed it for me (worked for a sub-contractor): "For a communications company they seem to have a lot of difficulties communicating."

Quite.

Admin Edit (Stuart): Please don't place the names and email addresses of NTL staff here, unless you have permission from them to do so.

tonecold · 24-05-2006, 18:27

Quote:

Originally Posted by MadGamer

NTL never listen to their customers.

Yeah I'm assuming not even through the online form I filled out at the weekend in disgust at my disconnection having NOT been done 9 months after it was requested. I have mentioned this in my official letter of complaint, along with the fact that I doubt the letter will work and that I will see them in court.

MovedGoalPosts · 24-05-2006, 19:39

Interesting bump of a very old thread. Closed.