[Merged] Manchester Proxies. - Page 20

th'engineer · 07-04-2004, 11:36

Quote:

Originally Posted by Neil

Right-listen up people....

I happen to know that almost no one has reported this issue to ntl.

I have spoken to someone who has seen the reported issues, & hardly anyone has phoned up about this proxy issue.

I would suggest you get your ar$e$ in gear, & get on the phone to ntl & report this issue.

Make a note of the person you speak to's name & number, then follow it up.

If you don't report it, they won't fix it-guaranteed.

Neil sorted again they are now working

Neil · 07-04-2004, 11:41

Quote:

Originally Posted by th'engineer

Neil sorted again they are now working

What did they say when you rang them?

th'engineer · 07-04-2004, 11:42

Quote:

Originally Posted by Neil

What did they say when you rang them?

Did not ring just forwarded the information

Chris W · 07-04-2004, 12:34

Quote:

Originally Posted by th'engineer

Did not ring just forwarded the information

RING THEM!

if you spent more time reporting the problems, and less time complain about it, then it might be resolved.

I can't stand people who complain about things, and don't even help themselves!!

orangebird · 07-04-2004, 12:43

Quote:

Originally Posted by Neil

Right-listen up people....

I happen to know that almost no one has reported this issue to ntl.

I have spoken to someone who has seen the reported issues, & hardly anyone has phoned up about this proxy issue.

I would suggest you get your ar$e$ in gear, & get on the phone to ntl & report this issue.

Make a note of the person you speak to's name & number, then follow it up.

If you don't report it, they won't fix it-guaranteed.

20 pages of bitching, and no-one's reported it????

FFS....

Stuart · 07-04-2004, 13:30

Quote:

Originally Posted by Neil

Right-listen up people....

I happen to know that almost no one has reported this issue to ntl.

I have spoken to someone who has seen the reported issues, & hardly anyone has phoned up about this proxy issue.

I would suggest you get your ar$e$ in gear, & get on the phone to ntl & report this issue.

Make a note of the person you speak to's name & number, then follow it up.

If you don't report it, they won't fix it-guaranteed.

Good point Neil. Where I work, the users moan when something has gone wrong, but they very rarely report it to us (the technicians) so we can fix it. Seems like this has happened in this thread.

As other people have said, users should not assume another user has reported a problem, and even if another user has, report it anyway as if two people report a problem, NTL are more likely to deal with it (I think the reasoning goes that if one user reports a problem, it is probably their PC, if two or more report a problem it is probably something on the network).

Neil · 07-04-2004, 14:02

Quote:

Originally Posted by Neil

Right-listen up people....

I happen to know that almost no one has reported this issue to ntl.

I have spoken to someone who has seen the reported issues, & hardly anyone has phoned up about this proxy issue.

I would suggest you get your ar$e$ in gear, & get on the phone to ntl & report this issue.

Make a note of the person you speak to's name & number, then follow it up.

If you don't report it, they won't fix it-guaranteed.

Stuart · 07-04-2004, 14:33

Quote:

Originally Posted by Neil

<snip>

Well said Neil..

th'engineer · 07-04-2004, 18:56

Quote:

Originally Posted by monkeybreath

RING THEM!

if you spent more time reporting the problems, and less time complain about it, then it might be resolved.

I can't stand people who complain about things, and don't even help themselves!!

I do normally ring but sent the information to one of the directors this time.
Swansea said they can not do anything about it specify another proxy

th'engineer · 07-04-2004, 18:57

Quote:

Originally Posted by orangebird

20 pages of bitching, and no-one's reported it????

FFS....

I have reported it many timesand its not proxies but the software for load balancing on the proxies

07-04-2004, 19:10

Quote:

Originally Posted by th'engineer

I have reported it many timesand its not proxies but the software for load balancing on the proxies

To Who ?

th'engineer · 07-04-2004, 19:11

Quote:

Originally Posted by Bill C

To Who ?

No need to worry not North west related

07-04-2004, 19:26

Quote:

Originally Posted by th'engineer

No need to worry not North west related

Foo Fighter · 07-04-2004, 20:22

There usually closed when its not working and the next day everything fine again and i've lost my temper so never ring up

th'engineer · 07-04-2004, 20:25

you have to tell them how else will they know something is wrong.Network monitoring (no silly idea)