My Options (Long)

[Death Jester]

Ok, small update. I emailed ITplc, and am now awaiting a reply.
Seeing as I did not hear from BT, Sky, or Pipex (good support for new customers there guys! well done!), I don't have my hopes up. If I don't hear anything from them by Tuesday, i'll phone them.

Ok, now I have to go get a drink. My mouth tastes like I have been licking the floor of a cinema's toilets.

[Death Jester]

Ooookay then...

ITplc emailed me back. I have to be with BT for 3 months before switching to them.

So, I think I have all my facts now, all I need is for my mum to phone it all through.