Can't get Digital just cos im a student - WTF ?

Originally Posted by Neil

They have offered Reaps an analogue service @ £4.00 less per month, but seem not able to offer a digital service.

Its 4 quid a month cheaper, for analogue but the digital contract is an extra 3 months, so thats £54 (for the £18 pack) ontop of the extra £4 per month extra.

[Tristan]

And there's also the fact that the cost of analogue boxes will have been written off years ago, whereas NTL still have to pay for the shiny new digital ones (well, Samsungs anyway).

[Reaps^]

I'd much rather digital tbh

The only place I can phone them is from my mum's, I dont fancy another half hour drive today just to phone. It's quite annoying!

[themelon]

Can you not book it online??

Just order the digital TV Pack and see what happens! Once the engineer turns up theres no come backs!!

[quadplay]

Originally Posted by themelon

Can you not book it online??

Just order the digital TV Pack and see what happens! Once the engineer turns up theres no come backs!!

Exactly what I was about to say! Reaps, I live just around the corner from you (just off the Kingsway), and I'm on an associate contract, but last year I lived in the Institute's halls in Townhill and had a 9-month contract with the same problem. Place the order online by clicking here, and enter your postcode, etc. It should allow you to take out a new 12-month contract with the base pack.

I assume from your posts earlier that you already have a 9-month student contract for the broadband, in which case, you may find you have trouble setting up a second account at the same address - but it's worth a try. One of the reasons this is done is because the cost of an analogue box is far lower than that of a digital box, so if you run off without returning the box (not suggesting that you will!), the cost to ntl is far lower.

[bob_builder]

Go with analogue, at £4 cheaper, you get pretty much the same channels (except all the shopping ones). Count youself lucky, if you were not a student analogue would not even be an option!

[Neil]

Originally Posted by Reaps^

Yup, he doesnt mind what I do by the looks of things

There's your answer then-give your money to someone else.

Originally Posted by Neil

There's your answer then-give your money to someone else.

I give up.

[SMHarman]

Originally Posted by bob_builder

Go with analogue, at £4 cheaper, you get pretty much the same channels (except all the shopping ones). Count youself lucky, if you were not a student analogue would not even be an option!

Does seem a bit perverse, I thought they were trying to get people off analogue and switch it off.

[punky]

How do they know you are a student? Do they ask you specifically? When I setup my NTL account and services, I dont rememeber being asked if I was. Is it possible you can side-step it a bit? (i.e. if they ask you what your employment status is, can you say unemployed instead of student?). You'd have to be careful you don't tell them an out and out lie though, that would be illegal.

Personally, i'd go with Sky if I was you. NTL DTV is dire, but unfortunately I can't get Sky so I am screwed.

[Neil]

Originally Posted by Proppinupthebar

I give up.

No need m8-the customer wants a DTV service that ntl won't give him, so what else can he do if he wants DTV? (& don't say Freeview )

[asdf]

I think it actually referred to your attitude, but that's by the by.

[themelon]

Originally Posted by punky

Personally, i'd go with Sky if I was you. NTL DTV is dire, but unfortunately I can't get Sky so I am screwed.

Funny because being an ex Sky Subscriber of 10 uyears I would say exactly the same thing about Sky!!

The latest software download is a joke and takes about 50 steps backwards as opposed to any forwards.

Go for Freeeview and Top UP TV Over Sky......they are abysmal in more ways than one.

[paulyoung666]

Originally Posted by asdf

I think it actually referred to your attitude, but that's by the by.

i fear you might be right there , i suppose this just another example of ntl's inconsistency , i for have genuinely had little trouble with them , yet others are sinking fast in their b/s

[asdf]

Originally Posted by paulyoung666

i fear you might be right there , i suppose this just another example of ntl's inconsistency , i for have genuinely had little trouble with them , yet others are sinking fast in their b/s

Umm, I doubt anyonoe could ever accuse propping' of falling for ntl's b/s.

If propping' does leave, like his title says "Gone" then it will be a BIG loss to this community, especially the DTV side of things.