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Originally Posted by Neil
The address on the top of your bill.
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Unless you only get an on line bill, which has no address at the top!
It probably depends what package you've got. I'm writing to cancel my Freedom account tomorrow (wireless broadband has come to the villages in this part of East Sussex

). Phoned Customer Services, where someone called Kevin in Billing Enquiries said write to:
NTL Freedom Cancellations
Unit 4
Technology Transfer
Silwood Park
Buckhurst Road
Ascot
SL5 7PW