Can browse, but cant ftp or anything else

It looks as if it may be an issue with the Nottingham core routers - JAN is still looking into it for us (with a hammer in his hand to apply the fix )

Watch this space

[Stewh]

thanks for the update, I can at least browse my sites by using a proxy

[Rob J]

Originally Posted by Stewh

thanks for the update, I can at least browse my sites by using a proxy

Thats fine if you installed something like a php script on your sites for uploading files via http before this issue but I normally ftp, however I think I may do just that as a work around in case this hapens again.

[Stewh]

yeah, I'm gonna stick a little asp script on to do just that, this is a nightmare

[Chrysalis]

Originally Posted by stuartbe

Hmmmm - its not a transatlantic link problem then.....

I know that justanothernoob has very kindly been looking into this. I am sure he will let us know when it has been fixed

yeah I knew this 2 days ago, my ssl/ssh site is in denmark, I got 1 site in usa as well and the one in the uk as well as the other site in that sig, I gave justanothernoob all the details I got for the 3 site's in question so hopefulyl it will help him track the problem down.


---edit---

as I discovered the uk site later, he hasnt got the uk site url, but he has the denmark so he will know its not location specific.

[Ignition]

I'm very sorry all for the issues you are experiencing. It's not going to be resolved by a 'quick fix'
This should be fixed early hours of Tuesday morning during maintenance period. Please post on here some more if you are still experiencing issues after 6am Tuesday morning, and sorry again for the obvious inconvenience. Inevitably with a network the size of ntl's there are issues, some easily fixed, some not so easily.
Again apologies to all affected those experiencing browsing issues only to sites mentioned here may be able to resolve them by specifying caches outside of Nottingham PoP, those trying to run other services may be able to resolve them by specifying proxies for those services outside of Nottingham PoP.

[Stewh]

Tuesday morning?????? So that'll be pretty much a week that it'll have been near enough useless.

Ok, so how do I specify proxies for ftp'ing, connecting to my mail server and for using Terminal Services then?

[Stuartbe]

Originally Posted by Stewh

Tuesday morning?????? So that'll be pretty much a week that it'll have been near enough useless.

Ok, so how do I specify proxies for ftp'ing, connecting to my mail server and for using Terminal Services then?

I can understand your frustration m8 but - PLEASE dont take it out on Justanothernoob. He does not have to take it and can easily tell you sod off and not bother trying to help.

Yes its a crapy situation but its not his fault. He is only trying to help. Our anger should be vented at NTL not Justanothernoob.

If Justanothernoob had not bothered to check into it I can garentee that the problem would get resolved for months !!!

[Stewh]

I'm not taking it out on Justanothernoob, not in the least.

I am just amazed that a known problem can be just set aside till a more convenient time.

I cant send/receive email, I cant update any of my sites, I cant update anything on my server, and I'm about ready to burst with frustration.

If anyone can tell me how to set up Outlook, Terminal Services and SmartFTP to use a proxy then I would really appreciate it.

[Ignition]

I'm not saying that will work by the way, I'm suggesting it as a course of action, please don't take as gospel that it will work, nor that the same issues will be experienced connecting to proxy. Sorry guys.

[Warlock]

Does Justanothernoob work for NTL?
What settings for proxies are u guys talking about? Care to share some input on that plz :-)

Originally Posted by JustAnotherN00b

I'm very sorry all for the issues you are experiencing. It's not going to be resolved by a 'quick fix'
This should be fixed early hours of Tuesday morning during maintenance period. Please post on here some more if you are still experiencing issues after 6am Tuesday morning, and sorry again for the obvious inconvenience. Inevitably with a network the size of ntl's there are issues, some easily fixed, some not so easily.
Again apologies to all affected those experiencing browsing issues only to sites mentioned here may be able to resolve them by specifying caches outside of Nottingham PoP, those trying to run other services may be able to resolve them by specifying proxies for those services outside of Nottingham PoP.

Thanks JANoob.

I can possibly help out a small number with the problem by setting up some port forwards via one of my servers.

To do this I would need ;

1. Your IP
2. The IP and port you need to connect to.

I can then set up a forward on my server and give you a temporary IP and port - you then connect to these and the packets are forwarded to your real server - note that I cannot handle large amounts of traffic - no multi MB file transfers please.

Of course, we would need to test that you can see my forwarding server in the first place, but since I can, you probably can.

I cannot do this until late tonight though as I am in Welwyn Garden City atm, and won't be home until later.

PM me if you would like to try this - first come first served etc ......

[Ignition]

Originally Posted by Warlock

Does Justanothernoob work for NTL?
What settings for proxies are u guys talking about? Care to share some input on that plz :-)

Yip on da fones amongst other things

Proxies etc, not really, google is your only friend there.. or the very generous offer above.

[Rob J]

It's working again
Thank goodness

It is - but for how long ? It came back for a few hours yesterday as well.