I know that this probably isn't the right place to ask but I've searched the web to no avail.
My father has signed up to AOL BB via BT, trouble is he/I can't log into my own private domain FTP area to upload/download it just hangs trying to connect but nothing. He is using CuteFTP and it connects to ftp.microsoft.com fine and some other popular ones just not mine, explorer is the same just hangs trying to connect. Via AOL's little FTP tool it does connect but if you've ever used it, it's crap

so I really wanna get a proper client to work.
Any suggestions would be very very appreciated.
P.S On AOL dial up it used to work fine, expect for the slow speeds