Merged-Manchester Browsing Slow.

[th'engineer]

Originally Posted by chris-sf

Still a bit hit and miss here

Ive never had problems with transparent cache before, ive seen people in lots of other areas having it but not so much in the north west

Been with NTL since the trials started and usually the service has been pretty good for myself, but whoever decided to enforce those cache servers needs shooting

hi chris an welcome to nthellworld.co.uk, would suggest that the more people that complain the better.
Ring up CS and lodge a complaint with them you might not get the answer you want but keep up the pressure.

To everyone in the North West please phone CS in Manchester and complain if you do not get any sense ask to be put through to complaints .

Lets have a least one area of NTL broadband working properley in the country

[Marge]

My conx has gone horrendously slow tonight, not had any problems before

is it just me or anyone else losing the will to live

[darkangel]

Originally Posted by Debsy42

My conx has gone horrendously slow tonight, not had any problems before

is it just me or anyone else losing the will to live

bad tonight never had problems until the last month or so, sky and adsl are looking attractive again

[Mal]

I lost my connection about 9.15 last night and only got it back some time after 1.00am

[Marge]

Don't know whats happened but my connection has suddenly whizzed back to life

[ZrByte]

Mines been flying along since last week when I had all those problems, only site that has really been giving me problems recently is here.

[th'engineer]

Remenber Phone up and keep the pressure on this daft idea of proxies is no good for the customer and will lose NTL customers

[BBKing]

eng...the Baguley proxies are *working* mate (and rather well if four of them can handle that many users, answers my question mark on that front anyway).

Note the lack of people complaining about them since the fix (chris-sf aside, please give us a bit of detail on what problems you are having.

Disliking proxies is no reason to ignore basic troubleshooting techniques (find out where the person is, ethernet or USB, SACM or STB, OS, browser, when problems started etc. then correlate with other reports in the same area).

[etccarmageddon]

my connection was very slow last night.

My browsing has been faster in the last 2 weeks than it has ever been. Could this be because of the proxy's. I am in north west.

[th'engineer]

If you all remember the connections in the North west where like a WALTZ with the introduction of the proxes. OPTIPLEX you connection may be better for a number of reasons but do not think that the proxies run by NTL would ever produce an decent connection worth paying anything for. The only way to beat this is keep the pressure up on NTL ring Customer Service E-mail Alan Grant and Aizad Hussain. Tell them what idiots in there organisation are doing. The idea of proxies in the NW is not possible the Nynex Network will just die like it did last time. The majority of people are on STB not SACM like other areas of NTL.
The whole set up works at the moment why change it anmd make it worse, for everyones info as soon as they bring them on line if they are up to the usual NTL standard, i for one will be off to ADSL and urge any North West NTL BB user to do the same .

[Ignition]

Th'Eng proxies are rolled out around pretty much th rest of the country and are working pretty well it looks like apart from the occasional complaint. Why are you complaining about something if it's working? A lot of lessons have been learned, and the hardware is different from the previous problems in the North West.

Just as you are telling Optiplex that his connection may be better for a number of reasons so those who are complaining of a slow service could be suffering for a number of reasons, and you have no idea about the specifications or capabilities of the NetApps - who are you to say that

proxies run by NTL would ever produce an decent connection worth paying anything for

you're an RF man, IP networks and high performance storage appliances are a little outside your realm of expertise?

In short you're suggesting people mail the MD of their region, and the MD of ntl:home, to complain about kit that seems to be doing its' job right now. Take a step back mate and think about how irrational what you are suggesting sounds?

When the time is right you will be proxied - are you still going to disappear off to ADSL if as I suspect it 95% of the time supplies a better browsing experience? Do you have the courage if they work well to come on here and admit you were wrong?

By the way 'Nynex Network'?! The IP network was built by ntl: to ntl: specification, Nynex put the copper and fibre in the ground and not that much more. I'm not going into huge details about the issues with the original Inktomi caches that were there, however the major bug that affected the Manchester Transit area the NetApps don't have.

If you've already made your mind up I can't convince you, but is there really that much of a problem with seeing how it goes before deciding it will fail, that seems a pretty narrow-minded approach to me mate?

[th'engineer]

Originally Posted by JustAnotherN00b

Th'Eng proxies are rolled out around pretty much th rest of the country and are working pretty well it looks like apart from the occasional complaint.

Originally Posted by JustAnotherN00b

Why are you complaining about something if it's working? .

Its not read the threads its bobbins again

Originally Posted by JustAnotherN00b

A lot of lessons have been learned, and the hardware is different from the previous problems in the North West..

Not enough to stop the complaints with DNS E-mail and proxies

Originally Posted by JustAnotherN00b

Just as you are telling Optiplex that his connection may be better for a number of reasons so those who are complaining of a slow service could be suffering for a number of reasons, and you have no idea about the specifications or capabilities of the NetApps - who are you to say that you're an RF man, IP networks and high performance storage appliances are a little outside your realm of expertise?..

You assume that its nice to know also appears outside NTLs expertise with all the problems

Originally Posted by JustAnotherN00b

In short you're suggesting people mail the MD of their region, and the MD of ntl:home, to complain about kit that seems to be doing its' job right now.?.

People in the trail area are having problem makes me wonder what network techs NTL employ, reading of problems required whats this thread for reading required.

Originally Posted by JustAnotherN00b

When the time is right you will be proxied - are you still going to disappear off to ADSL if as I suspect it 95% of the time supplies a better browsing experience? Do you have the courage if they work well to come on here and admit you were wrong?

But they know how to make proxies work by clustering and suitable software

Originally Posted by JustAnotherN00b

I'm not going into huge details about the issues with the original Inktomi caches

So you agree there is and will be a problem

Originally Posted by JustAnotherN00b

If you've already made your mind up I can't convince you, but is there really that much of a problem ?

YES and we are talking NTL here to get them sorted, will be oh another fix, DOH that did not work, oh another fix DOH that did not work three months later with lost revenue in the North west and a smaller customer base you switch them off again and go back tio the drawing boards after losing NTL loads of Money.

REMEMBER PHONE UP CS AND COMPLAIN to Alan Grant on these proxies

[etccarmageddon]

my connection was pants last night - turn off the flippin' proxies!!!

[th'engineer]

Originally Posted by etccarmageddon

my connection was pants last night - turn off the flippin' proxies!!!

Hope you have e-mailed AIzad and Alan Grant on this dont forget CS in Manchester