box displaying "cable converter is disconnected"???

[calumcousins]

Hi there.

Firstly, i would like to apologise if this topic has been covered before. I am new here so if anyone would like to point me in the right direction, i would be more than greatful!

We have ntl broadband in our uni house (in bournemouth), but currently not tv. My mum has just moved out of her house at home (which is in fleet, hants), and was told by ntl when disconnecting her service to put her old analogue box in the bin.

I jumped at this as i thought it would mean we (in bournemouth) could use this old analogue box, coupled to a splitter our friendly ntl engineer gave us (after feeding him lots of tea a biccies!) would mean we could watch the free to air channels thru this box, once it was all plugged in.

I did this, and for about 5 mins, there were some channels (but in the wrong order), and then it all went a bit blank and just says "your converter is disconnected, please contact your operator".

Is there any sort of fix for this so we can watch the fta channels thru the old analogue box? or should i just do as ntl said originally, and file it in the bin???

thanks,
calum.

[Tristan]

I'm afraid you'll have to bin it.

Different analogue cable systems were used by different companies when they first set up the cable franchises in this country. Bournemouth was cabled by Nynex; Fleet was done by a different company. Therefore, unfortunately, their analogue systems are broadly incompable.

You may have some luck connecting the wall box straight to your TV. You should at least get 1-4 with good pictures -- what else you pick up depends on the TV.

[tizer2000uk]

I am having the same issue except I have had an old analogue box lying around for some time which is identical to the one that was originally installed, I get the usual 5 channels plus QVC..woooooo

What I want to do is to be able to watch the channels that I have downstairs, upstairs on my PC when I am not downstairs, I have tried an amp from downstairs to upstairs but the signal is still crap and my pc tuner card doesnt pick the signal up. When the engineer installed my cable modem upstairs I asked him if I could at a later date plug another analogue box in, so he installed the box on the wall with something that can feed a modem and another box. I have just plugged it all in and apart from the free channels I get a "this box is disconnected" error. I rang NTL as I suspected that like the CM you would need to register it, they told me that they no longer add boxes to the analogue system but for an extra £10 per month for the service and £15 for an extra box I could have digital which I dont want due to the limited package I have anyway, they also told me they wanted £50 to install the new box which I advised them wouldnt be neccesary!!!

Is the above true or can some truely helpfull NTL engineer get this box on my account ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£