Merged-Manchester Browsing Slow. - Page 10

Rone · 19-01-2004, 11:07

Quote:

Originally Posted by BBKing

Doesn't surprise me at all, IE is a rubbish browser, might of MS or no.

Might be better if the isp worked ok too. :p

Retrovertigo · 19-01-2004, 13:19

Well, I'm in Fallowfield and browsing is even slower than it was on saturday. Dowloading stuff is also at a crawl as well. It's bugging the hell out of me now. But as NTL seem to be doing nothing about it, is it worth me calling tech support? I don't want to be put on hold at 5p? per minute just to be told they are aware of a problem.

What's annoying me more is the fact that this is the first time I have had any problems while I have been with them.

willo · 19-01-2004, 13:21

Have to say that the only way anything will be done is if people phone to complain, probably quiet now so shouldn't take tooooooooooooooooooooo long

th'engineer · 20-01-2004, 15:58

How to get over the proxy server problems in the North West.

I have a suggestion of how to get over the proxy server problems in the North West

If you have problems send an e-mail to Alan.C.Grant@cwcom.co.uk.

Alan has responsibility for the NW Business Unit.

If you do not get any sense out of Alan suggest that you e-mail Aizad direct .

Its obvious that NTL have made another mess over proxy servers yet again in the North West .

The more people that contact NTL in the North West The Better.

Why ruin a BB area of the NTL business that works

BBKing · 20-01-2004, 17:48

Of course it could be working better now, there are certainly fewer people complaining today, and I know it got looked at. Confirmation of a continuing problem or that the problem has been fixed would be useful though.

[this message was very hard to type with a baby controlling the laptop track pad]

iadom · 20-01-2004, 18:16

Quote:

Originally Posted by BBKing

Of course it could be working better now, there are certainly fewer people complaining today, and I know it got looked at. Confirmation of a continuing problem or that the problem has been fixed would be useful though.

[this message was very hard to type with a baby controlling the laptop track pad]

And there was me thinking that BB in your handle stood for broadband, now we must assume it's baby

BBKing · 20-01-2004, 18:29

He's known on IRC as BBPrinceling and is a curious blighter when it comes to keyboards and pretty screens.

altis · 20-01-2004, 18:35

BBQ.

After spending five minutes clicking on various favourites from around the globe, I would suggest that the problem is fixed.

However, this site still says that I have no proxy but reports the proxy's IP as mine:
http://www.broadband-help.com/cm_diagnose.asp?init=1

willo · 20-01-2004, 20:33

Seems better at the moment, must have been some good tweaks made.

th'engineer · 20-01-2004, 20:37

Quote:

Originally Posted by willo

Seems better at the moment, must have been some good tweaks made.

We do not want to go down this road of now its fixed now its not the real test is the weekends when schools out and people are off work.

To be honest taking into account NTLs previous attempts can imagine the service is going to deteriote with the proxies live not improve.

etccarmageddon · 20-01-2004, 20:40

working ok at the moment - thanks BBKING - I have sent you a rep point as a small token of my appreciation!

th'engineer · 20-01-2004, 20:46

Nice to see confidence in NTL getting the proxies working in the NW shame it can not be repeated in other areas of the country.

Seem to remember was one of the reasons neil changed to ADSL

BTW anyone suggest a ADSL supplier that does not use proxies please

abailey152 · 20-01-2004, 21:40

Quote:

Originally Posted by altis

BBQ.

After spending five minutes clicking on various favourites from around the globe, I would suggest that the problem is fixed.

Yes, I've just removed my proxy, and all seems okay. Looks like it's fixed (for now). Let's see how long it stays fixed before NTL naff it up again!

th'engineer · 21-01-2004, 18:03

Quote:

Originally Posted by abailey152

Yes, I've just removed my proxy, and all seems okay. Looks like it's fixed (for now). Let's see how long it stays fixed before NTL naff it up again!

Would be interesting to know how many more complaints NTL will get over the proxies.

I for one will be complaining if the proxies are crap as expected

chris-sf · 25-01-2004, 11:00

Still a bit hit and miss here

Ive never had problems with transparent cache before, ive seen people in lots of other areas having it but not so much in the north west

Been with NTL since the trials started and usually the service has been pretty good for myself, but whoever decided to enforce those cache servers needs shooting