Poor 600k connection

Acenorth · 20-01-2004, 12:50

Before I start, please excuse my ignorance on all things BB and NTL related.

I have read a few posts and still feel a bit out of my depth.

Every now and again certain webpages wont load up? Then all of a sudden I don't get any pages loading up. Then when they do load up it takes a good 1-2 minutes.

I am after any information or help, is it a hardware problem at my end, a software problem at my end or NTL?

Please.

Ian

abailey152 · 20-01-2004, 13:00

Quote:

Originally Posted by Acenorth

Before I start, please excuse my ignorance on all things BB and NTL related.

I have read a few posts and still feel a bit out of my depth.

Every now and again certain webpages wont load up? Then all of a sudden I don't get any pages loading up. Then when they do load up it takes a good 1-2 minutes.

I am after any information or help, is it a hardware problem at my end, a software problem at my end or NTL?

What speeds are you getting if you download a reasonably large file, say from www.bbc.co.uk or www.microsoft.com ? I say these two as they are usually pretty fast servers so any delays should be down to NTL/your connection.

Also, are you running any type of firewall. If so, make sure this isn't blocking required packets as this could result in poor page loading speeds.

Finally, quite a few people are experiencing loss of pages due to problems with NTL's proxy servers (including myself). I've now resorted to specifying a non-NTL proxy in my connection settings thanks to the guys on this forum. Might be worth trying.

SMHarman · 20-01-2004, 13:01

Quote:

Originally Posted by Acenorth

Before I start, please excuse my ignorance on all things BB and NTL related.

I have read a few posts and still feel a bit out of my depth.

Every now and again certain webpages wont load up? Then all of a sudden I don't get any pages loading up. Then when they do load up it takes a good 1-2 minutes.

I am after any information or help, is it a hardware problem at my end, a software problem at my end or NTL?

Please.

Ian

Its probably the same problem as the rest of us and down to NTLs Proxy servers (or Poxy servers) as they have obviously become known.

Do a search around here for either of the above terms and you can get more info. The search buttion is on the top bar of the forum pages. It's not worth repeating whats already been said.

Also look at user rdhw s profile http://forum.nthellworld.co.uk/member.php?u=1209 . His website is a fantastic resource for these issues also. It also has a speed test you can run to see if it is your expectaions that are not being met.

Ben · 20-01-2004, 13:20

Hi Acenorth

If you get a chance also run this speed test - http://www.vantage.pwp.blueyonder.co.uk/v2/v2.htm

Retrovertigo · 20-01-2004, 14:00

I'm in the same boat. Downloading stuff is as speedy as ever. Getting webpages up is another thing altogether. I ran the test that someone mentioned above and these are the results......

Speed Test Report

Broadband Speed Test - for ntl:World - 512k service
By Daniel Elwell - dannyelwell2001@msn.com
Get this test from http://www.vantage.pwp.blueyonder.co.uk

*** THIS TEST IS NOT OWNED OR PAID FOR BY BLUEYONDER ***
If you like this Speed Test, please make a donation to help me
meet the development costs. No ISPs pay me to maintain this test.
More information: http://www.vantage.pwp.blueyonder.co.uk/donate.htm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
These results are only a snapshot of this particular moment. They are dependant
on any other Internet use on this computer and any delays
on the Internet. To improve accuracy, run the test several times.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request

ntl:World Server:
14ms - Excellent - better than expected

UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.159.254.213 over a maximum of 20 hops
1 7 ms 5 ms 6 ms 10.17.112.1
2 7 ms 15 ms 6 ms 80.5.162.105
3 8 ms 6 ms 7 ms 80.5.161.5
4 7 ms 7 ms 8 ms 62.253.188.25
5 6 ms 6 ms 7 ms 62.253.187.178
6 12 ms 13 ms 13 ms 62.253.185.138
7 14 ms 14 ms 14 ms 213.105.172.130
8 23 ms 15 ms 15 ms 62.253.185.74
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.

UK Server 2 (www.bbc.co.uk):
16ms - Excellent - better than expected

UK Server 3 (www.ic24.net):
19ms - Excellent - better than expected

USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 64.58.76.176 over a maximum of 20 hops
1 6 ms 7 ms 6 ms 10.17.112.1
2 5 ms 7 ms 6 ms 80.5.162.105
3 7 ms 7 ms 6 ms 80.5.161.13
4 6 ms 7 ms 7 ms 62.253.188.25
5 14 ms 8 ms 7 ms 208.175.252.89
6 15 ms 14 ms 14 ms 166.63.209.201
7 98 ms 98 ms 97 ms 206.24.226.99
8 206.24.238.38 reports: Destination host unreachable.
Trace complete.

USA West Coast Server (www.lycos.com):
101ms - Fast - very fast response

European Server (www.marcopoly.com):
18ms - Excellent - better than expected

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 2: Custom Server Ping Results
These results are to four user-definable servers.

Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.117.138.249 over a maximum of 20 hops
1 6 ms 5 ms 6 ms 10.17.112.1
2 8 ms 7 ms 6 ms 80.5.162.105
3 79 ms 307 ms 7 ms 80.5.161.5
4 9 ms 8 ms 7 ms 62.253.188.25
5 7 ms 7 ms 7 ms 62.253.187.178
6 13 ms 13 ms 13 ms 62.253.185.138
7 14 ms 13 ms 14 ms 213.105.172.130
8 14 ms 14 ms 15 ms 213.105.172.5
9 53 ms 44 ms * 62.253.185.78
10 194.117.147.69 reports: Destination host unreachable.
Trace complete.

Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.117.138.225 over a maximum of 20 hops
1 5 ms 6 ms 6 ms 10.17.112.1
2 7 ms 7 ms 7 ms 80.5.162.105
3 6 ms 7 ms 6 ms 80.5.161.13
4 6 ms 6 ms 7 ms 62.253.188.25
5 7 ms 8 ms 7 ms 62.253.187.178
6 13 ms 13 ms 13 ms 62.253.185.138
7 14 ms 14 ms 14 ms 213.105.172.130
8 13 ms 14 ms 14 ms 213.105.172.5
9 59 ms 48 ms 40 ms 62.253.185.78
10 194.117.147.69 reports: Destination host unreachable.
Trace complete.

BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 213.221.174.165 over a maximum of 20 hops
1 6 ms 6 ms 8 ms 10.17.112.1
2 6 ms 7 ms 6 ms 80.5.162.233
3 6 ms 7 ms 6 ms 80.5.161.137
4 6 ms 9 ms 8 ms 62.253.188.29
5 15 ms 13 ms 13 ms 62.253.185.161
6 24 ms 32 ms 25 ms 62.253.185.166
7 26 ms 25 ms 25 ms 213.105.172.86
8 30 ms 21 ms 20 ms 213.105.172.150
9 19 ms 20 ms 20 ms 213.105.172.5
10 * 63 ms 59 ms 62.253.185.78
11 22 ms 22 ms 21 ms 212.250.14.14
12 22 ms 22 ms 23 ms 213.221.179.115
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.

Japanese Ping Server (VERY long distance!):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 211.13.208.202 over a maximum of 20 hops
1 6 ms 7 ms 6 ms 10.17.112.1
2 6 ms 7 ms 6 ms 80.5.162.233
3 7 ms 8 ms 7 ms 80.5.161.129
4 7 ms 8 ms 8 ms 62.253.188.29
5 13 ms 13 ms 13 ms 62.253.185.161
6 25 ms 25 ms 25 ms 62.253.185.166
7 25 ms 24 ms 25 ms 213.105.172.86
8 20 ms 20 ms 20 ms 213.105.172.150
9 20 ms 20 ms 22 ms 213.105.172.5
10 85 ms 62 ms 58 ms 62.253.185.78
11 23 ms 24 ms 23 ms 195.66.224.105
12 154 ms 155 ms 154 ms 64.200.87.61
13 154 ms 154 ms 155 ms 64.200.210.97
14 156 ms * 155 ms 64.200.240.29
15 154 ms 155 ms 153 ms 64.200.143.66
16 176 ms 177 ms 178 ms 64.200.139.114
17 178 ms 185 ms 179 ms 203.181.106.81
18 276 ms 276 ms 276 ms 210.132.91.113
19 277 ms 289 ms 291 ms 203.181.96.246
20 294 ms 290 ms 293 ms 202.239.171.142
Trace complete.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers, one through your Transparent Cache and one through an alterntive cache. This will give you an idea of how capable your connection is. Note: You should take the highest download speed into account.

ntl:World - 512k service Server Download:
70KB/s (560Kb/s) - Superb - much higher than expected

Download through Transparent Cache:
70KB/s (560Kb/s) - Superb - much higher than expected

Download through alternative Cache (webcache.blueyonder.co.uk):
0KB/s (0Kb/s) - **** SERVER ERROR: Unexpected error from Server****

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 4: Packet Loss
50 Ping Requests are sent to your server. The packet loss is measured by how many of the packets don't bounce back to the client. High packet loss may slow down your connection.

50 packets were sent, 50 bounced back; 0% loss (estimated)
Fantastic - no packets dropped!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 5: Transparent Cache Page Fetch Time
This test times how long your Transparent Cache takes to fetch a page from the Internet. Please note that this test is subject to many different parameters and sometimes may not be 100% accurate. This test can be used to show delays when trying to view Internet sites. The timing takes place from the moment the request for the file is sent to the moment the proxy server responds.

Average time taken to retrieve a page: 25ms - Fine, nothing to worry about

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Test Statistics:
Information on the test

Time and Date: 20/01/2004 14:56:50
Test duration: 215 secondsIP address: [Not Disclosed]
Username: [Not disclosed]
Test Version: 2.81

Broadband Speed Test - www.vantage.pwp.blueyonder.co.uk

No idea what any of that means. it does say i have better than expected results yet the fact that this webpage took about 10 seconds to load would suggest otherwise.

Can someone enlighten me as to what the above means? thank you

SMHarman · 20-01-2004, 14:19

Quote: