03-03-2004, 16:24
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#1
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Inactive
Join Date: Jan 2023
Posts: 4,984
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Horay - Done It !!!!
Yipee..... Just called NTL and told them where to shove there p$ss poor service.
The lady I spoke to transfered me to house move's maybe in the vain hope of retaining my custome. I explained that I no longer want the services as of the end of the month. As I suspected the person on the other end was not bothered in the slightest. They gave me the date that the services will be restricted and then told me that necouse I have not given 30 days notice they will have to bill me until the 6th of april..... I could not be bothered to argue ! They did ask me how I found there services. I explained that I have never had a problem with the phone or the tv (apart from the red button marked crash  ) but that there internet service was useless. She then looked and said. " ah yes - I can see you have contacted technical services several times " - " we have had a lot of problems in the luton area "... She then asked me if I was going to use NTL again...... After I finished wetting myself I explained that I would not touch the BB service agian with a 200 foot barge pole. " I understand " was her reply.......
I did get through within 2 rings though once I had navigated the endless press 1 for this and 2 for that menu's
So thats it I am off. Looking forward to my pipex connection. NTL made no attempt to retain my custom even though my wife and I spend well over £100 a month with them......
Good bye NTL I would like to say its been a plesure but I wont - co's it hasn't
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03-03-2004, 16:29
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#2
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Inactive
Join Date: Jan 2004
Posts: 278
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Re: Horay - Done It !!!!
good for you
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03-03-2004, 16:35
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#3
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In the corner, sulking.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,041
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Re: Horay - Done It !!!!
Trust we will still see plenty of you Stu.
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03-03-2004, 16:37
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#4
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Inactive
Join Date: Jan 2023
Posts: 4,984
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Re: Horay - Done It !!!!
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS  Yipeeeeeeee
Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem
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03-03-2004, 16:39
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#5
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Inactive
Join Date: Jun 2003
Location: Tonbridge
Age: 59
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,960
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Re: Horay - Done It !!!!
Quote:
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Originally Posted by stuartbe
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS  Yipeeeeeeee
Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem 
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Good luck, just remember that the grass might not be greener......
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03-03-2004, 16:40
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#6
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Inactive
Join Date: Jan 2023
Posts: 4,984
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Re: Horay - Done It !!!!
You cant go lower than green when you are used to brown
Getting sky+ at the new place... Ordered on monday....... Installed allready and a nice job done to !!!!
Edit - gona go for the dg300+ adsl modem - Any comments ?
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03-03-2004, 16:43
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#7
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In the corner, sulking.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,041
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Re: Horay - Done It !!!!
Quote:
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Originally Posted by stuartbe
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy a
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Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.
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03-03-2004, 16:46
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#8
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Inactive
Join Date: Jan 2023
Posts: 4,984
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Re: Horay - Done It !!!!
Quote:
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Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county. 
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Well my family come from yorkshire !!! Moving somewhere else in Luton - Right next to the exchange so the connection should be pretty good
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03-03-2004, 21:37
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#9
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Inactive
Join Date: Aug 2003
Location: Asleep down in the server room
Age: 62
Posts: 516
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Re: Horay - Done It !!!!
Good luck Stu,
post us some of those 18ms tracerts when you get setup!
Terry
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03-03-2004, 21:40
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#10
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Inactive
Join Date: Aug 2003
Location: Asleep down in the server room
Age: 62
Posts: 516
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Re: Horay - Done It !!!!
oooo ooooooo I forgot to mention.......
despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,
today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!
amazing!! well done ntl.
proves I made the right decision.
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03-03-2004, 21:47
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#11
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Guest
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Re: Horay - Done It !!!!
Quote:
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Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county. 
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Yeah I agree Stu should move to YORKSHIRE.
I have Pipex, its slower than the BT service I had before. But its cheaper I suppose.
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03-03-2004, 21:47
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#12
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: Zen & YouFibre FTTP, Sky Q TV, Sky Mobile, Flextel SIP
Posts: 31,375
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Re: Horay - Done It !!!!
Enjoy the lack of proxies - it's the one thing on NTL that annoys me.
__________________
Baby, I was born this way.
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03-03-2004, 21:51
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#13
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Inactive
Join Date: Jun 2003
Location: Tonbridge
Age: 59
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,960
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Re: Horay - Done It !!!!
Quote:
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Originally Posted by pem
Enjoy the lack of proxies - it's the one thing on NTL that annoys me.
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No proxies here 
Quote:
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Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
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yep, me too
Quote:
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Originally Posted by tkiely
oooo ooooooo I forgot to mention.......
despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,
today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!
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...It's wierd how they can be great in some areas and p*ss poor in others*shakes head*
....good luck Stu
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03-03-2004, 21:55
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#14
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: Zen & YouFibre FTTP, Sky Q TV, Sky Mobile, Flextel SIP
Posts: 31,375
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Re: Horay - Done It !!!!
Quote:
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Originally Posted by Ramrod
No proxies here 
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__________________
Baby, I was born this way.
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03-03-2004, 21:56
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#15
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Inactive
Join Date: Jun 2003
Location: Tonbridge
Age: 59
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,960
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Re: Horay - Done It !!!!
Where's a bowing smilie when you want one
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