virgin media and outlook 2002

stuckinthemud · 20-01-2010, 17:40

Truly stuck here!

I have 3 virgin.net email addresses that I receive via Outlook 2002 and have just added a 4th but they would only give me a @virginmedia.com address.

The problem is that I cannot configure this with Outlook 2002. I have spoken with virgin media and they said that they couldn't help as outlook is a business program, checked ther website and gone through various forums but cannot get outlook to send and receive to or from this @virginmedia.com address.

I have looged into virgin web mail and can use the email address fine it just doesn't want to work with outlook.

Please can anyone help

Peter_ · 20-01-2010, 17:53

Click HERE and on the right hand side go to Help? which is under the Ebilling and Email logins and click Email Help the 2nd link down and the first heading is How do I set up Outlook 2007?

stuckinthemud · 20-01-2010, 18:19

Many thanks it has worked !!!

Cheers

Peter_ · 20-01-2010, 20:51

Quote:

Originally Posted by stuckinthemud

Many thanks it has worked !!!

Cheers

Nice one, its a doddle to do but unsupported by us.

LauraAlexandra · 30-03-2010, 22:06

Hi - really stuck here, I had an NTL email address which I could access through Outlook even when Virgin took over. Then changed to Sky - fine. Just changed back to Virgin and have email ending virginmedia.com and cannot set it up in outlook. Have phoned the Tech people - who tell me they are not trained in this!!! Have read the reply from Moldova and followed instructions but it still wont work, I am using laptop with vista - could this be anything to do with the problem? Absolutely stumped now. Would appreciate any help please. Thanks