Screw The Payers, Give The Chancers Free Deals!

[etccarmageddon]

I think the reason they dont ask for a new 12 month contract is because they at NTL dont want to tie themselves down to it!

I mean these people are so disorganised in terms of the systems that they can only apply these rentention discounts for a 3 month term, they have to put a note in their diaries re when to reapply the discount in 3 months time and remember to do it!!! and if they're off sick or on holiday in 3 months you could end up finding your discount has been accidentally forgotten.

so there's no chance of a 12 month term - not when they cant organise a **** up in a brewery. they being the management not the retentions/customer services call centre staff who in my opinion are great.

---------- Post added at 14:29 ---------- Previous post was at 14:27 ----------

I'm on a discounted 10meg deal - I would love to sign up for another 12months as I'm happy it matches the marketplace offerings.

Originally Posted by Wicked_and_Crazy

so you wouldnt take a 12 month contract if the total was less than your paying right now? I can see pro's and con's, but at the end of the day you have to put a price on your own time for finding cheaper services and then getting NTL to match the price. Personally i feel that you get to a point where your own time costs more than the saving you make.

No I wouldnt cuz market forces are moving at such a pace that in 12 months we could all be getting as good as free net.But not those tied to a contract lol

[breamhunter]

Originally Posted by Neil

But they have only got you for a minimum of one month, whereas if ntl had any sense they would have locked you into a 12 month contract so that you are on their books for 12 months.

Yeah i totally agree but i`m not going anywhere with an offer like that but yes they should enforce at least a 6 motnh contract if not more.

[kronas]

Originally Posted by Wicked_and_Crazy

The difference being people here are talking about getting a discount on what they already pay for. Your talking about a discount that was offered to get you to spend more money.

if people want a discount on top of a discount then ofcourse thats wrong, but what about people who have paid full price for years and years for products and services, yet not had anything offered to them, yes im aware we live in a corporate world, where profits bonuses for executives just a few of the things on a companies mind.

---------- Post added at 16:30 ---------- Previous post was at 15:59 ----------

Originally Posted by etccarmageddon

I'm on a discounted 10meg deal - I would love to sign up for another 12months as I'm happy it matches the marketplace offerings.

i went for a lower discount, just rung them, explained the situation and they said £19.99 till january but i went for the 3 months deal.

the guy said ring back on a specific date to get it reapplied

*jots down the date he has to call back...

[Widescreen]

if people think Sky is better, then move to Sky, or get NTL to give you the same price Sky are asking

Who the hell offers 17.99 for uncapped 10Mb service?
most companies who say they offer uncapped, just talk the talk, but later down the line, you get a call/email saying enough is enough, i download over 300gb a month, and no complaint from NTL, and 35.99 for such a service is worth it.

If NTL can afford to give what seems masses of people 17.99 10mb broadband, then we should all been on 17.99

[idi banashapan]

i'm not paying anything for my 10Mb and haven't been for well over a year. That was NTL's way of getting me to stay (and I only have BB with them)!!! thanks very much!

Originally Posted by Bender

i'm not paying anything for my 10Mb and haven't been for well over a year. That was NTL's way of getting me to stay (and I only have BB with them)!!! thanks very much!

Now that's a deal!

[idi banashapan]

Originally Posted by Dodger444

Now that's a deal!

you know that!

at first I was offered 6 months half price - i said "no, I'm going to Bulldog"

so they offered 6 months free - i said "no, I'm going to bulldog"

so they offered me 18 Months free. I stayed!

[Widescreen]

Well, they are going to get a nice little call from me

Offer me 17.99 for my 10mb broadband
Why they ask

Because your dishing it out like Candy, and it's my turn
If they refuse, i will go to Sky and while i'm at it, see if i can get their Sky HD

[breamhunter]

Originally Posted by Bender

so they offered me 18 Months free. I stayed!

Thats sheer madness, if you had other services with them then fair enough but how the hell can a company "Give it away"?

I know i`m getting it for £17.99 a month but free for 18 months is taking the P**s

[kronas]

Originally Posted by Bender

so they offered me 18 Months free. I stayed!

jammy sod

im not jealous but that is taking the excessive **** though

[idi banashapan]

stick to your guns and be adamant you want to leave. i think most people accept the first thing they offer. keep saying no until you get a really REALLY good deal. If you don't get the deal you want to hear, just tell them they will need to make it a really good deal for you to stay, then just go quiet. the silence puts the ball in their court and they will keep going until you respond well to what they are saying. use a bit of psychology and you can get some awesome deals anywhere, even in the highstreet. the trick is to truely stay silent. works better if you are looking at someone as they know ytou are still there!!! just ask for their best offer and stare at them. if they offer you something not quite on the mark, keep quiet and keep staring. you watch them drop their price!!! seriously, it works!! be confident in what you are saying to them.

at the end of the day, they must realise that the competitor you are looking to go to is offering something they are not, otherwise they would not offer 'deals'. make the most of their own shortcomings.

What if they call your bluff though?Then you will have to go research and find another provider.

[Wicked_and_Crazy]

Originally Posted by Incognitas

What if they call your bluff though?Then you will have to go research and find another provider.

Surely you do that first to know what price you would be happy with?

[idi banashapan]

Originally Posted by Wicked_and_Crazy

Surely you do that first to know what price you would be happy with?

exactly. you would have to be happy to leave to go that far, as I was. if that is then the case, any deal is a bonus. but you also then have the option of pushing it to the edge, safe in the knowledge if they don't give you the deal, you will still be better off by leaving for another service provider.