1GB Cap Letter!!!!

[punky]

I think the best way to do it is to get them to keep track of it, and you can check it by loging in via a web control panel. That way there is no argument. Otherwise, if they accuse you of going over (users don't account for overheads normally), and you don't think you did, then it can be easily proven otherwise. If I keep track of my downloads with DUMeter, if they accuse me of going over, and DUMeter doesn't show this, then they could accuse me of altering the stats manually. Of course, in a perfect world, we wouldn't be monitored and counted, but it isn't....

[Tricky]

Originally Posted by th'engineer

What about people who signed up to the conditions previous to the CAP /Bandwidth guidance/ Whatever its called today.

They have not re-signed their contract

What about those little lines in the contract/policy that cover "You should check this User Policy regularly as we may change it to take on board new issues that may arise in connection with your use of the Services or the way we provide the Services. The most up to date version of the User Policy will apply to your use of the Services, even if you have not read the updated version."

Did you actually sign anything? I know that I didn't...

[Stuart]

Originally Posted by th'engineer

What about people who signed up to the conditions previous to the CAP /Bandwidth guidance/ Whatever its called today.

They have not re-signed their contract

When I've bought this up in the past (on here and .com), I have been told that NTL consider continued acceptance of the service to be an agreement to be bound by the terms of the contract, and I think the point 'noob is trying to make is that we are all on fixed term (1 year) contracts that are renewed on a year by year basis. I have also been told that thanks to the distance selling laws (those that govern how things are sold over the web, mail order and telephone), this is actually perfectly legal.

So, if that is true, we have been given the chance to refuse the changed conditions (i.e. the Cap), but to do so, we have to cancel our service.

[etccarmageddon]

Originally Posted by Pem

Yes.

Normal domestic use does not involve downloading over a GB a day.

too much of a generalisation that - what about a family with kids and parents who use the same connection on a number of pcs (for example).

[Ignition]

Originally Posted by th'engineer

What about people who signed up to the conditions previous to the CAP /Bandwidth guidance/ Whatever its called today.

They have not re-signed their contract

They are free to leave without any penalties relating to being contact bound are they not?

Originally Posted by scastle

So, if that is true, we have been given the chance to refuse the changed conditions (i.e. the Cap), but to do so, we have to cancel our service.

Now how many have done that, Not many from what i have seen and heard.

Originally Posted by etccarmageddon

too much of a generalisation that - what about a family with kids and parents who use the same connection on a number of pcs (for example).

What about them ? Just think about how much over 1GB a day is.

It is a huge amount of data - in fact, it is about equal to the whole of Cable Forums bandwidth usage (for all users).

Normal users do not use this much bandwidth - blimey - many businesses don't use this much.

[th'engineer]

Originally Posted by JustAnotherN00b

They are free to leave without any penalties relating to being contact bound are they not?

But cannot be bound to the contract if not agreed, contractual law .

Could be even classed as an unfair contract and compensation given

[Stuart]

Originally Posted by th'engineer

But cannot be bound to the contract if not agreed, contractual law .

Could be even classed as an unfair contract and compensation given

I think the law allows NTL to use continued acceptance of the service as agreement.

[th'engineer]

Originally Posted by scastle

I think the law allows NTL to use continued acceptance of the service as agreement.

They did not inform people in writing of changes so does not exist, changes in writing within 28 days

[slimshady]

Originally Posted by Stop It

I think ntl should make broadband medic mandatory, and put a bandwidth meter in it, that way everyone will know thier usage, and not complain when they get a letter through when they've downloaded 100GB of hooky software :p

Can't wait for the Linux version

Ok well im miles behind everyone else on this one LOL - tho actually its not that hard with linux to keep any eye on how much ur using... heres my simple script that i've but into crontab to run @ 23:45 everyday...

# !/bin/bash
ifconfig eth1 | grep bytes >>/var/log/eth1stats
date >>/var/log/eth1stats

.............

and heres the stats it gives me

Sun May 30 23:45:01 BST 2004
RX bytes:1393327455 (1328.7 Mb) TX bytes:442042182 (421.5 Mb)
Sun May 30 23:45:01 BST 2004
RX bytes:1593764366 (1519.9 Mb) TX bytes:493246332 (470.3 Mb)

..............
the only bug i find is when it gets to about 4gigabytes it goes - beh - and resets the counters - this is cause of ifconfig tho.
But its a good adhoc way of keeping any eye on things :p

[IanUK]

Originally Posted by Pem

What about them ? Just think about how much over 1GB a day is.

It is a huge amount of data - in fact, it is about equal to the whole of Cable Forums bandwidth usage (for all users).

Normal users do not use this much bandwidth - blimey - many businesses don't use this much.

1 gig might have been ok for a limit 2 years ago, but is sadly inadequate if you do any kind of online gaming or video/mp3 browsing these days, if you belong to Fileplanet or Gamespot or Napster or OD2 etc etc, then you can very easily (and legally) cross 1 gig in a matter of hours, the latest game demo's are enormous compared to a couple of years ago, and there are new game demos almost every day - Thief 3 is over 400 meg for example, Fileplanet is offering Eve-Online & StarWars Galaxies for download - both are over 1 gig in size and so on... the videos alone from E3 are often 650 meg in size.

NTL's cap is just not feasable, it should be at least 3-5 gig, just to keep it useable, they need to re-evaluate the status of things around them, other sites/ISP's have moved with the times, NTL's 1 gig cap is outdated.

Ian

[th'engineer]

Originally Posted by IanUK

1 gig might have been ok for a limit 2 years ago, but is sadly inadequate if you do any kind of online gaming or video/mp3 browsing these days, if you belong to Fileplanet or Gamespot or Napster or OD2 etc etc, then you can very easily (and legally) cross 1 gig in a matter of hours, the latest game demo's are enormous compared to a couple of years ago, and there are new game demos almost every day - Thief 3 is over 400 meg for example, Fileplanet is offering Eve-Online & StarWars Galaxies for download - both are over 1 gig in size and so on... the videos alone from E3 are often 650 meg in size.

NTL's cap is just not feasable, it should be at least 3-5 gig, just to keep it useable, they need to re-evaluate the status of things around them, other sites/ISP's have moved with the times, NTL's 1 gig cap is outdated.

Ian

quite agree time for a change of guidelines

[SOSAGES]

u would be hard pressed to d/l over a gig a day of legal files.
while u can d/l linux and game demos u dont do that everyday do u - so the one day u happen to d/l linux and go over the 1 gig per day cap u will be fine as the rest of the month your still in the acceptable usage range.

unless of course u feel the need to d/l all game demos all linux releases and all e3 vids all day every day then thats ur choice and u will get a letter -

[th'engineer]

What about NTL BB Plus videos, music, games you have to be joking