V+HD box locking up after new firmware this morning
09-02-2007, 09:26
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#31
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Re: V+HD box locking up after new firmware this morning
Just to confirm my V+HD (siliver tv drive) has been working fine since i reformatted last night,
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09-02-2007, 10:00
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#32
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Inactive
Join Date: Jun 2006
Location: Leicester
Age: 45
Services: 2 for £20 Tv and Braodband calls unlimited
Posts: 204
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by RS100
Just to confirm my V+HD (siliver tv drive) has been working fine since i reformatted last night,
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Mine as well
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09-02-2007, 10:19
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#33
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Inactive
Join Date: Jan 2007
Posts: 26
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by leics poshie
Mine as well 
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My remote lagging is now every 60 seconds!Did either of you two have this problem before the reformat and if so can you confirm it cured it?
Steve
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09-02-2007, 10:27
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#34
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Inactive
Join Date: Sep 2006
Services: SLOW Virgin 20mb BB, Virgin telephone, V+HD, Sky HD,
Posts: 367
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Re: V+HD box locking up after new firmware this morning
I had all sorts the box kept locking up and had to be reset every 10-15min and the had remote lag for a 60 seconds or more and it locked up if i was playing in the menus,
Quote:
Originally Posted by SteveNotts
My remote lagging is now every 60 seconds!Did either of you two have this problem before the reformat and if so can you confirm it cured it?
Steve
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09-02-2007, 10:53
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#35
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Inactive
Join Date: Jan 2007
Posts: 26
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by RS100
I had all sorts the box kept locking up and had to be reset every 10-15min and the had remote lag for a 60 seconds or more and it locked up if i was playing in the menus,
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Cheers for that.Looks like a format is on the cards then!
I rang cust faults and they are aware of the problem and said it will be sorted "soon".I don't think the lady I spoke to really understood my problem was unique to an upgraded box though!The remote lagging is a known issue but not this bad!
Steve
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09-02-2007, 13:10
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#36
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cf.addict
Join Date: Jan 2007
Location: Northampton
Age: 48
Services: Vivid 300Mb, Tivo V6, Tivo (Full House TV)
Posts: 342
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Re: V+HD box locking up after new firmware this morning
I reformatted mine and has been fine.
I issue that arose last night was using the guide the small picture went black, this then appeared to be the case on all channels, even thought the guide and all menus worked. Reset the box and was ok again, only problem was I was recording a movie, so messed up my recording!!
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09-02-2007, 14:23
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#37
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Inactive
Join Date: Jan 2007
Location: Blackburn (BB2 - Bromley Platform/Ex-ntl:)
Services: Virgin Media VIP, 42", DVD Rec, Xbox, PS2, 360, FreeSat.
Posts: 1,628
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Re: V+HD box locking up after new firmware this morning
Mine seems ok now.
No improvement in the EPG speed, or channel changing.
The interactive services need enabling by Customer Services and mine wasn't, so that's that problem sorted out.
Just waiting on them coming through, so I can browse the football news while watching the Beeb... not that anything good is on the Beeb anyways.... lol
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09-02-2007, 16:01
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#38
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Inactive
Join Date: Dec 2006
Posts: 9
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by RS100
Now i got the new firmware this morning i just did a format of the hard drive, If any one wants to do this just press home then hold play for 5 seconds then press channel down on the remote 4 times then it will format, you will see ftr on the front when it formats,
Now lets see if it sorts the problems out,
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If I follow your instructions the display turns to E00 after holding the play button, when I try the channel down pushes it changes to Stop or Quit.
Any ideas?
__________________________________________________ __________________________________________________ _
ok sussed it:
Press home
Hold play/pause for 5 seconds (this will show E-00)
Press TVDrive (this will show E-01)
Press -Ch 4 times (to show HDD4)
Press OK (to show rFt)
Wait a few minutes
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09-02-2007, 16:17
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#39
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Inactive
Join Date: Jun 2006
Location: Leicester
Age: 45
Services: 2 for £20 Tv and Braodband calls unlimited
Posts: 204
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by fishpie
If I follow your instructions the display turns to E00 after holding the play button, when I try the channel down pushes it changes to Stop or Quit.
Any ideas?
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When it turns to eoo1 you need to press TVDrive, then Channel down 4 times
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09-02-2007, 20:08
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#40
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Inactive
Join Date: Jan 2007
Location: Blackburn (BB2 - Bromley Platform/Ex-ntl:)
Services: Virgin Media VIP, 42", DVD Rec, Xbox, PS2, 360, FreeSat.
Posts: 1,628
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Re: V+HD box locking up after new firmware this morning
Sorry, I was supposed to post that when I was throwing it against the wall.
Sorry.
Make sure you let us know what it reacts like when you Reformat the HDD.
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09-02-2007, 20:45
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#41
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Inactive
Join Date: May 2006
Location: Newcastle Staffordshire(Bromley)
Services: Sky+ Hd Multiroom,Unlimited Broadband,Unlimited Phone,WD Tv
Posts: 1,742
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by grabbi
Sorry, I was supposed to post that when I was throwing it against the wall.
Sorry.
Make sure you let us know what it reacts like when you Reformat the HDD.
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did you get your interactive features working? 
hope you have tna set up for next wed against all odds 4hours this will test the +.
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10-02-2007, 04:27
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#42
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Inactive
Join Date: Jan 2007
Location: Blackburn (BB2 - Bromley Platform/Ex-ntl:)
Services: Virgin Media VIP, 42", DVD Rec, Xbox, PS2, 360, FreeSat.
Posts: 1,628
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Re: V+HD box locking up after new firmware this morning
Nope.
Was on Phone for 90 mins.
Went to 3 separate Indian people who didn't have a clue about V+, then got through to an english woman, who put my through to Scotland, and a V+ trained woman...
This woman, sent the signals again, but they aren't here.
I called at 3pm and asked the same thing, and the dude said 1 hour, but usually instantly.
I will be booking TNA in, and if it doesn't record it, I'm getting rid.
lol
I'm calling up again tomorrow and stating I'm not paying for not being able to watch Movies 9, or access content which is available to me via other means.
A useful note:
In one of the menus, under More TV, you can access Interactive menus for Living TV and the Bbc amongst others, but I want to simply press red... and I can't.
Good job this isn't a Sky Sports Interactive problem.
I'D rather not have that than for it to be there, but be unaccessable.
Driving me mad.
---------- Post added at 03:52 ---------- Previous post was at 03:49 ----------
Oh great, its starting again.
No info on channels, no response on remote, no ability to power off.
funny... I didn't have any problems before launch day. just no interactive...
---------- Post added at 04:27 ---------- Previous post was at 03:52 ----------
Oh dear...
the countup is now on.
its pretending I have pressed pause, and the timer has come on the LCD on the front... but I haven't.
I'm watching BBC 1, as I have been since the thing cocked up, so I pressed pause for real.
Now, Please Wait, just loading...
its confused itself.
It was resting, but I woke it up, and that happened.
this gets funnier and funnier.
I might start a blog of all these problems. lol
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10-02-2007, 09:37
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#43
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cf.geek
Join Date: Mar 2005
Age: 51
Posts: 805
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Re: V+HD box locking up after new firmware this morning
Since reformatting the box everything seems to be fine. Navigating through the menus is a breeze, on demand and interactive works, and the only slight grumble was the midnight remote lag, but this was no where near as pronounced as before. Having said this I haven't recorded anything since reformating and am still a bit peeved about losing all my previously recorded content.
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11-02-2007, 15:28
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#44
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Inactive
Join Date: Dec 2006
Posts: 9
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Re: V+HD box locking up after new firmware this morning
Quote:
Originally Posted by grabbi
Sorry, I was supposed to post that when I was throwing it against the wall.
Sorry.
Make sure you let us know what it reacts like when you Reformat the HDD.
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reformatted, lost all my series links, had already had 40 hours of recordings lost.
midnight lag is just as bad, remote lock-ups worse BBCi was working before still working but no real improvements to be seen.
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12-02-2007, 09:22
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#45
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Inactive
Join Date: Jan 2007
Posts: 26
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Re: V+HD box locking up after new firmware this morning
Well I took the plunge and formatted yesterday!
It has made a massive difference to the remote locking.It was locking every 60 seconds and since the format it hasnt locked once.
Only time will tell
Steve
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