1GB Cap Letter!!!! - Page 2

Acathla · 17-02-2004, 11:08

blue jammer: I'm in Wilmslow. It was snail mail.

Frank · 17-02-2004, 11:08

Quote:

Originally Posted by JustAnotherN00b

1) Yes it does - the link to http://homepage.ntlworld.com/bandwidthadvice/ contained in the letter gives some advice.

Fair enough, my bad :pp

Quote:

Originally Posted by JustAnotherN00b

2) This could be provided on request.

That may be, but why should a customer have to run around trying to find that out? Obviously the letter has not been thought through very well, otherwise this information would have been included.

Sorry, but this whole thing smacks of the usual ntl bodge job. Firstly, since when has TSB been called on an 01792 number???!?

Secondly, that bandwidth website is a joke, isn't it? I could have made a better looking website in notepad with my eyes shut...

I see ntl have spared no expense in process for finally enforcing the 1GB cap

I did wonder how long it would take them to enforce it, and after running scared for a year now, they're finally sending the letters out.

Acathla · 17-02-2004, 11:09

Quote:

Originally Posted by JustAnotherN00b

1) Yes it does - the link to http://homepage.ntlworld.com/bandwidthadvice/ contained in the letter gives some advice.

2) This could be provided on request.

And a very professional site it aint to!

Stuartbe · 17-02-2004, 11:12

Quote:

Originally Posted by Keyser

Sorry, but this whole thing smacks of the usual ntl bodge job. Firstly, since when has TSB been called on and 01792 number???!? Secondly, that bandwidth website is a joke, isn't it? I could have made a better looking website in notepad with my eyes shut...

Perhaps the website is suposed to be like that - to save on bandwidth perhaps

Frank · 17-02-2004, 11:14

Quote:

Originally Posted by stuartbe

Perhaps the website is suposed to be like that - to save on bandwidth perhaps

PMSL

Frank · 17-02-2004, 11:24

That is very true, I did not think of that. So there are no products to monitor bandwidth of you are using a router because SNMP is disabled?

ian@huth · 17-02-2004, 11:30

Quote:

Originally Posted by Keyser

Fair enough, my bad :pp
Sorry, but this whole thing smacks of the usual ntl bodge job. Firstly, since when has TSB been called on an 01792 number???!?

It's nice to have a geographic number which is cheaper to call than a 0845 number.

17-02-2004, 11:30

Quote:

Originally Posted by Keyser

That is very true, I did not think of that. So there are no products to monitor bandwidth of you are using a router because SNMP is disabled?

Correct

Sociable · 17-02-2004, 11:30

Quote:

Originally Posted by Acathla

Before I post the whole letter I received this morning, has this been discussed elsewhere? I couldnt find anything recent(ish).

Acathla

Out of interest, have you actually tried speaking to them by calling the number?

Interested to know if the advice they give is still along the lines of, "Please avoid heavy use of the connection at peak times", rather than just the less specific keep to 1 gig a day total. The reality being if you stuck to 1 gig but did it all in the peak mid evening period this would not assist other users in your area at all.

This "time-shifting" of bandwidth use was suggested would be the advice when the cap was first put in place as the contention problems only applied at peak times (in those areas where heavy use was a problem at all) and not 24/7 anywhere.

Reason for the interest is that if that advice still applies they will be establishing our favoured option of excluding off-peak use by "custom and practice" and the argument for adopting it more formally would then be far easier.

Florence · 17-02-2004, 11:42

Quote:

Originally Posted by Keyser

Have people with routers tried opening up port 161 for UDP traffic? This will allow SNMP through and you should be able to monitor your cable modem using MRTG. I am reliably informed that SNMP can be used to monitor traffic.

In ex C&W areas we are not allowed that access can't even check docsis for faults and yes port 161 is open. I cannot access teh webpage for my SACM as its not allowed unlike some areas.

Acathla · 17-02-2004, 11:52

Ill let yo kow that my usage over the last few days has been:

13th 0.6G
14th 0.3G
15th 1.2G
16th 2.8G
17th 2.0G

Now I know that somedays im double 1G but the above averages at about 1.3G so thats not really far over is it?

Stuartbe · 17-02-2004, 11:55

Quote:

Originally Posted by JustAnotherN00b

Sociable - in answer to your previous point it looks as though only very heavy users are being targetted, possibly in a particular area - I'll point you to the main 'cap' thread where the user who received a letter was, according to his friend, using 10GB a day, that's full download cap 24x7. The poster in that thread also using similar amount, I imagine that if all these are in the same area that area could well have a disproportionate amount of downstream usage compared to elsewhere in the country. Will have to see what comes to light. If it's really really heavy users changing times of usage aren't really an issue.

10 gb a day is just greedy - I dont think I could use that if I tried....

Perhaps the word " cap " is not correct.... Consideration for other users may be better !!!

Sociable · 17-02-2004, 12:01

Depends how they monitor though Noob.

The point I was making is that even if such users restricted themselves to 1 gig a day but did so at peak times (as it was more convienient for them) it would completely negate the benefits from them having reduced their bandwidth.

The whole point of the exercise is to reduce congestion not just get people to comply to an arbitary limit of 1 gig.

Think about the reason for the rule rather than just the rule itself and the argument we make about off peak use makes sense but the way the cap is applied does not.

Acathla · 17-02-2004, 12:05

the other thing is i use most my bandwidth between 11pm and 8am so ntl cant tell me this is peak times can they?

Sociable · 17-02-2004, 12:09

Quote:

Originally Posted by Acathla

the other thing is i use most my bandwidth between 11pm and 8am so ntl cant tell me this is peak times can they?

Have you pointed this out to them and if so what was the response?

The numbers you give clearly meet the terms of the current AUP as being a breach of the terms but as you rightly say your pattern of use clearly would not be disruptive.

In view of this it would help greatly to hear their response to the point you make.