Superhub Outraged!!!! - Page 2

rhyds · 06-10-2014, 10:08

The number I have for VM *business* faults is 0800 052 0800

spankysmagicpian · 06-10-2014, 14:18

That's the right number.

Gtimers · 06-10-2014, 15:54

any one will get through.. but my one is included in mobile phone minutes, Freephone may charge off mobile

Stephen · 06-10-2014, 16:44

Yes the 03 code was created for mobiles to call from and be included in free minutes.

spreadsheet · 06-10-2014, 20:27

Quote:

Originally Posted by rhyds

The number I have for VM *business* faults is 0800 052 0800

it took me about 25 minutes to get through to them

for a business support line that does not seem very good to me

Stephen · 06-10-2014, 20:38

What time did you call them?

spreadsheet · 06-10-2014, 20:43

Quote:

Originally Posted by Stephen

What time did you call them?

11.10am

heero_yuy · 08-10-2014, 11:20

Quote:

Originally Posted by raging bull

So I take it nothing sent via e mail?

I think it ends up as catch 22 if the registered e-mail address the OP is using for VM notifications is the same one as provided by VM. When they suspend the account they also suspend the e-mail addy.

qasdfdsaq · 08-10-2014, 15:08

Huh, I guess they must have a tighter grasp of that now... My email continued working for a good 3 years after my account was closed.

heero_yuy · 08-10-2014, 15:30

Quote:

Originally Posted by qasdfdsaq

Huh, I guess they must have a tighter grasp of that now... My email continued working for a good 3 years after my account was closed.

Maybe it's the difference between them actively suspending an account and just closing it?

I have an e-mail addy from the days when I used a dial-up account with virgin, (my real name@virgin.net) I don't know whether the dial-up even works now (I put in the settings on the newer OS but never actively tested it) but the addy keeps going, mybe just because it has plenty of traffic through it from here.

Handy because it's not linked with my VM BB account.