21-09-2012, 21:51
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#16
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Inactive
Join Date: Apr 2004
Location: Herts & Beds
Services: 50meg, 1TB TiVo, V+ and phone
Posts: 46
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Re: Hub software update
There was an internal mail sent round VM yesterday stating that the Engineering guys have found 'an issue' with the R36 firmware; WiFi dropping out etc, disconnecting and not reconnecting automatically, and that this is being worked on and will be released in October sometime.... didn't say what year though 
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22-09-2012, 00:06
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#17
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cf.addict
Join Date: Apr 2008
Location: Swansea S.Wales
Posts: 178
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Re: Hub software update
They updated mine at about 2.00am on Friday morning..
Now I find the interface has changed for the worse..Why change something that we all know.
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22-09-2012, 08:42
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#18
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Hub software update
Quote:
Originally Posted by kwikbreaks
VM being forced to (re)introduce modem mode was pretty much an admission of failure imo. I'm pretty much certain they wouldn't have done it just for the small percentage of customers wanting to use high end routers - it was for the rather higher percentage who couldn't get an acceptable service level from the SH itself.
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what are you talking about? I would like to remind you that for the majority of customers the shub works perfectly and it is only the small percentage you see on this forum which have problems.
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22-09-2012, 11:48
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#19
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Hub software update
If a model of car worked fine for the majority of people but would randomly restart or veer off the road for a small percentage of people you see on forums having problems...
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22-09-2012, 14:41
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#20
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Hub software update
I got software update today
Attachment 23839
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Building the next generation of broadband not just faster but smarter
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22-09-2012, 15:08
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#21
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XIV
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 14,959
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Re: Hub software update
how 
mines...
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22-09-2012, 17:29
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#23
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Hub software update
Quote:
Originally Posted by qasdfdsaq
If a model of car worked fine for the majority of people but would randomly restart or veer off the road for a small percentage of people you see on forums having problems...
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i was being sarcastic dude and quoting many of the admins and the usual group who jump to its defence. It is nice to see that after all the criticism we have taken for our comments over the last 2 years that the evidence is finally mounting up proving that we were right all along.
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22-09-2012, 19:02
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#24
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Hub software update
I feel so left out... 
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22-09-2012, 19:46
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#25
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: Hub software update
Quote:
Originally Posted by qasdfdsaq
I feel so left out... |
so do i......................
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22-09-2012, 20:30
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#26
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cf.addict
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 43
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: Hub software update
Crumbs, I think you both need to call VM if a reboot does not install the R36 firmware.
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22-09-2012, 20:32
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#27
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,560
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Re: Hub software update
That would assume those Shubs were actually attached to VM's network.... 
__________________
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If my post is in bold and this colour, it's a Moderator Request.
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22-09-2012, 21:16
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#28
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Inactive
Join Date: Jan 2007
Location: Fife
Services: Virgin Media Phone, 10Meg Internet & TV & phone package.
Posts: 244
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Re: Hub software update
We tried to use the Superhub as a Router again, after reading about the upgrade in signal, but there was no difference?
So we went back to using it as just a modem again, and reconnected the old Router. Now getting the full 5 bars showing, and not the 3 bars.
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23-09-2012, 05:20
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#29
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
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Re: Hub software update
Quote:
Originally Posted by StevenNT
Crumbs, I think you both need to call VM if a reboot does not install the R36 firmware.
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That particular hub has never been connected to VMs network 
I have one on R19 another on R25, 2 on R36, a VMNG300, then a tonne of other routers
...And a girlfriend (bizarrely)
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23-09-2012, 18:28
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#30
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Hub software update
I'll take all of them please.
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