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Probably wont make any difference but could be worth a try; Have you tried resetting the hub? there is a small reset switch that you need to press using a unbent paperclip or something similar
He came he changed every connection, redid all the power levels to optimal, tried another hub.... all the time it wouldnt sync up.
Well i have a load of new shiney connectors and a new bit of wire but its back to stage 1.. everything in the house is 100% spot on now... so as suspected just a local VM fail issue.