Billing Info Required

Just gave ntl 30 days notice
BT customer on 14th May
free itemised billing £9.50 line rental
bulldog 512k bb £15.99 as soon as i get bt phone line

[orangebird]

Originally Posted by tridens

Just gave ntl 30 days notice
BT customer on 14th May
free itemised billing £9.50 line rental
bulldog 512k bb £15.99 as soon as i get bt phone line

Did you get to the bottom of the 147 calls you never knew about?

[Hell's Child]

From what I know, the 0800 calls will be on the "non-itemised" part of the bill, and will show up as calls made. They are non-itemised as there is no charge for the call, 0800 numbers such as childline, don't show up on the bill as they are removed.

0800 dial up numbers will show up, like I say, as calls made so this may be the majority of the 147 calls.

[SMHarman]

Originally Posted by paulyoung666

i dont suppose any little ppl could have been playing games on the sky box could they

You'd notice that as they are premium rate and this seems to be a lot of cheap calls.

What is the number in the dial up properties when you connect to the internet (the first 5 digits is enough).

[paulyoung666]

Originally Posted by SMHarman

You'd notice that as they are premium rate and this seems to be a lot of cheap calls.

What is the number in the dial up properties when you connect to the internet (the first 5 digits is enough).

fair point

i phoned ntl and enquired about the calls they couldnt tell me what they where as they didnt have a discription or breakdown off the calls it didnt show up on ther computer which i couldnt understand ??? if they dont know how am i supose to know ??? how can they help me i waa more confused after the phone call then before

Roll on May 14th

[SMHarman]

Originally Posted by tridens

i phoned ntl and enquired about the calls they couldnt tell me what they where as they didnt have a discription or breakdown off the calls it didnt show up on ther computer which i couldnt understand ??? if they dont know how am i supose to know ??? how can they help me i waa more confused after the phone call then before

Roll on May 14th

How much did these calls cost if you don't mind me asking?

[Marge]

Originally Posted by tridens

i phoned ntl and enquired about the calls they couldnt tell me what they where as they didnt have a discription or breakdown off the calls it didnt show up on ther computer which i couldnt understand ??? if they dont know how am i supose to know ??? how can they help me i waa more confused after the phone call then before

Roll on May 14th

What a load of codswallop, all calls are shown on our system (well in my area anyway)

I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know what you mean by a load of codswallop you calling me a liar thatââ‚ ¬Ã¢â€žÂ¢s what cs tolled me if your system is that good maybe you can tell me
Ntl called me this after noon saying BT wear in touch that I was leaving they didnâ₠¬Ã¢â€žÂ¢t seam that bothered
I hope they take the last payments correctly and dont screw them up as well

1 month 142 calls 75.31 h £2.48
2 month 147 calls 122.19 h - not shown

[paulyoung666]

Originally Posted by tridens

I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know what you mean by a load of codswallop you calling me a liar thatââ‚ ¬Ã¢â€žÂ¢s what cs tolled me if your system is that good maybe you can tell me
Ntl called me this after noon saying BT wear in touch that I was leaving they didnâ₠¬Ã¢â€žÂ¢t seam that bothered
I hope they take the last payments correctly and dont screw them up as well

1 month 142 calls 75.31 h £2.48
2 month 147 calls 122.19 h - not shown

i am sure you werent being called a liar

[Marge]

Originally Posted by tridens

I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know what you mean by a load of codswallop you calling me a liar thatââ‚ ¬Ã¢â€žÂ¢s what cs tolled me if your system is that good maybe you can tell me
Ntl called me this after noon saying BT wear in touch that I was leaving they didnâ₠¬Ã¢â€žÂ¢t seam that bothered
I hope they take the last payments correctly and dont screw them up as well

1 month 142 calls 75.31 h £2.48
2 month 147 calls 122.19 h - not shown

Certainly wasn't calling you a liar the billing system I use lists all calls

[paulyoung666]

Originally Posted by tridens

I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know what you mean by a load of codswallop you calling me a liar thatââ‚ ¬Ã¢â€žÂ¢s what cs tolled me if your system is that good maybe you can tell me
Ntl called me this after noon saying BT wear in touch that I was leaving they didnâ₠¬Ã¢â€žÂ¢t seam that bothered
I hope they take the last payments correctly and dont screw them up as well

1 month 142 calls 75.31 h £2.48
2 month 147 calls 122.19 h - not shown

maybe dropping the attitude a notch might be in order

[Julian]

I don't suppose you were on some sort of "talk unlimited" package were you?

I am and I have itemised billing.

I only get itemised the calls I am charged for over and above my "free" calls.

[Nikko]

Originally Posted by Julian

I don't suppose you were on some sort of "talk unlimited" package were you?

I am and I have itemised billing.

I only get itemised the calls I am charged for over and above my "free" calls.

I suspect that is the scenario - £2.48 cumulative charge outside of the inclusive calls.

Sorry i wasnt being nasty
just if ntl cant tell me how am i supose to know im at work all day so is wife no kids its just nice to know what all these calls wear as im paying for them the dd is coming out on tuseday anyway so it gets paid im on the 123 plan