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tridens 16-04-2004 22:40

Billing Info Required
 
Some info required please
Iâ₠¬ÃƒÆ’¢â€žÂ¢ve Just got my phone bill on the bottom of the bill I noticed TOTAL NON ITEMISED CALLS what dose that exactly mean it seems strange to me
147 calls
Duration 122h 19m Ive not bean on the phone that long
Also I never used to get charged for itemized billing till now £1.00 when I signed up itemized billing was free
Any help appreciated
:confused: :confused:

Paul 16-04-2004 22:45

Re: Billing Info Required
 
It means what it says - you have made 147 calls which will not be individually itemised on the bill - and in total they lasted for just over 122 Hours.

Itemised billing has been chargeable for about 2 years as far as I know.

tridens 16-04-2004 22:55

Re: Billing Info Required
 
Thats what i thought but ive not made 147 calls and Definitely not spent 122 hours on the phone and why do i get billed for them one month but not the next ? :disturbd: :disturbd:

Graham F 16-04-2004 22:56

Re: Billing Info Required
 
Do u have pay as u go dial up internet?

Alanmelon 16-04-2004 22:57

Re: Billing Info Required
 
Do you use dial up for your Internet access? Could it be that?

EDIT - Doh! :D

tridens 16-04-2004 23:22

Re: Billing Info Required
 
I have as an emergency but i use ntl dial up £10 month all the time il have to phone c/s

Alanmelon 16-04-2004 23:43

Re: Billing Info Required
 
But even if they're 'free' calls to a subscribed service, would they still not show up on your bill? Incidentally, what was the total cost of these unlisted items? If particularly low, then I would guess it's your dial up (0800?) number.

Marge 17-04-2004 03:04

Re: Billing Info Required
 
Free calls are not shown on the bill as they could cover calls such as calls to Childline etc.

paulyoung666 17-04-2004 10:45

Re: Billing Info Required
 
dialler anyone ????????????????

timewarrior2001 17-04-2004 12:07

Re: Billing Info Required
 
Quote:

Originally Posted by tridens
Some info required please
Iâ₠¬ÃƒÆ’¢â€žÂ¢ve Just got my phone bill on the bottom of the bill I noticed TOTAL NON ITEMISED CALLS what dose that exactly mean it seems strange to me
147 calls
Duration 122h 19m Ive not bean on the phone that long
Also I never used to get charged for itemized billing till now £1.00 when I signed up itemized billing was free
Any help appreciated
:confused: :confused:


I feel the same sometimes, I paid for the itemised bill, I dont get an itemised Bill NTL seem to think its still OK to say "oh yeah and heres some calls we couldnt be arsed to itemise, but hey it only costs you £18 (more than the rest of my bill) I'm sure you will accept our word for it and not need to see the numbers to check"


As for the 0800 numbers, I dont know if NTL dont print them out I am sure they do. I see loads of stuff under the NG headers meaning local rates etc.

Hell Fighter 17-04-2004 12:33

Re: Billing Info Required
 
NG1/NG3 (0845/0870) numbers are printed on the bill, however you'll never see an 0800 freefone number listed.

Paul 17-04-2004 13:16

Re: Billing Info Required
 
Quote:

Originally Posted by tridens
Thats what i thought but ive not made 147 calls and Definitely not spent 122 hours on the phone and why do i get billed for them one month but not the next ? :disturbd: :disturbd:

Well it looks like someone has made 147 calls - is your pc connected to the phoneline ?

If you speak to CS they may be able to tell you what the calls are, I'm not sure if they have access to a list even when they are not itemised on the bill you receive.

paulyoung666 17-04-2004 13:48

Re: Billing Info Required
 
@ tridens , have you got sky digi ?????????????

tridens 18-04-2004 00:31

Re: Billing Info Required
 
Not had time to phone c/s today first thing monday
yes my sky digi box is connected to phone line could that be dialing out/?? :Yikes:

paulyoung666 18-04-2004 10:35

Re: Billing Info Required
 
Quote:

Originally Posted by tridens
Not had time to phone c/s today first thing monday
yes my sky digi box is connected to phone line could that be dialing out/?? :Yikes:


i dont suppose any little ppl could have been playing games on the sky box could they :(


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