Good or bad

Originally Posted by Undisputedtruth

Censorship plays a role on these forums. Those who post negative remarks at NTL often have their lives made difficult on these forums. Things are so bad you can't even mention certain words.

At the moment, the new customers are probably taking advantage of NTL special offers - well who would turn down free services. A year ago, the net loss of customers leaving NTL was reduced which meant NTL were gaining new customers. After 12 months of rubbish customer services they have voted with their feet at the end of their 12 months contract. I expect the number of customers leaving NTL to increase, unless of course ntl are willing to bribe them with more special offers.

Oddly enough I got the reverse impression from both this forum and its .com equivelent - people who say thay happy with NTL or have never had poor service are treated as though they must have lost their minds.

[Undisputedtruth]

Originally Posted by pem

Oddly enough I got the reverse impression from both this forum and its .com equivelent - people who say thay happy with NTL or have never had poor service are treated as though they must have lost their minds.

There was someone who actually paid a large bill caused by a defective product from NTL and then tell us how wonderful ntl are. Is it any wonder these people do not command respect? Tell me pem, is this normal?

Originally Posted by Undisputedtruth

Those who post negative remarks at NTL often have their lives made difficult on these forums.

As do the people who say positive things

Originally Posted by Undisputedtruth

At the moment, the new customers are probably taking advantage of NTL special offers - well who would turn down free services. A year ago, the net loss of customers leaving NTL was reduced which meant NTL were gaining new customers. After 12 months of rubbish customer services they have voted with their feet at the end of their 12 months contract. I expect the number of customers leaving NTL to increase, unless of course ntl are willing to bribe them with more special offers.

I dont get why its called a bribe above, and excellent customer service in the below post.

http://forum.nthellworld.co.uk/showthread.php?t=3869

Getting back on topic, i dont think the figures are that great to be honest, that amount of disconnections is diobolical, i know that the figures from transfers are included, and also more than likely people who have got rid of the anologue, and joined with digital, but the additions and disconnection figures should never be that close

Originally Posted by Undisputedtruth

There was someone who actually paid a large bill caused by a defective product from NTL and then tell us how wonderful ntl are. Is it any wonder these people do not command respect? Tell me pem, is this normal?

No they are not normal, nor are they representative. So are you saying that because one (obviously not very bright) person did this - then everyone who doesn't have a problem with NTL is abnormal ?

[grum1978]

Originally Posted by Undisputedtruth

Censorship plays a role on these forums. Those who post negative remarks at NTL often have their lives made difficult on these forums. Things are so bad you can't even mention certain words.

You care to back up that statement with some links of where on this forum you have been censored? or is that another inaccuarte statement that you can't back up so you will go off and talk abt something else and hope no-one notices!!

Anyway back on topic..i think these are positive figures and gives the company something to build on

[Undisputedtruth]

Originally Posted by grum1978

You care to back up that statement with some links of where on this forum you have been censored? or is that another inaccuarte statement that you can't back up so you will go off and talk abt something else and hope no-one notices!!

Anyway back on topic..i think these are positive figures and gives the company something to build on

Hi grum, still up to your old tricks of misleading everyone. Tell me, are you still employed by NTL.?

[grum1978]

Originally Posted by Undisputedtruth

Hi grum, still up to your old tricks of misleading everyone. Tell me, are you still employed by NTL.?

Misleading where?

Yes I work for ntl and have never hidden that fact when I have posted on this or any other site so wheres the misleading there? Would you care to answer my questions or can't you as you are talking utter rubbish as per?

[Undisputedtruth]

Thanks Grum, true to form, your presence has just proven my earlier point. :p

Originally Posted by Undisputedtruth

Censorship plays a role on these forums. Those who post negative remarks at NTL often have their lives made difficult on these forums. Things are so bad you can't even mention certain words.

[grum1978]

Originally Posted by Undisputedtruth

Thanks Grum, true to form, your presence has just proven my earlier point. :p

Hardly

Kinda proves my point that you are unable to show me where on this forum you have been censored. There was nothing in that post that i qouted that was negative abt ntl though just abt this forum which you can't back up

As far as I a concerned you can think what you like about ntl/bt/sky and the like as there are alot more things in life for me to worry about.

Me back on topic now...seems ntl are going to get another £800 million plus in a share issue which will help in making the company even stronger

[Undisputedtruth]

Originally Posted by grum1978

Hardly

Kinda proves my point that you are unable to show me where on this forum you have been censored. There was nothing in that post that i qouted that was negative abt ntl though just abt this forum which you can't back up

As far as I a concerned you can think what you like about ntl/bt/sky and the like as there are alot more things in life for me to worry about.

Me back on topic now...seems ntl are going to get another £800 million plus in a share issue which will help in making the company even stronger

I can give plenty of examples where my post has been edited. I'm just waiting for you to make a mug of yourself before I proceed. :p :p

[Russ]

UDT, you want to show me where I've censored something?

[Stuart]

Originally Posted by Undisputedtruth

Censorship plays a role on these forums.

Where have your posts been censored?

Those who post negative remarks at NTL often have their lives made difficult on these forums.

And of course those that post positive comments don't (clue: Look at any of the london broadband threads.

Things are so bad you can't even mention certain words.

You mean the swear filter?

At the moment, the new customers are probably taking advantage of NTL special offers - well who would turn down free services. A year ago, the net loss of customers leaving NTL was reduced which meant NTL were gaining new customers. After 12 months of rubbish customer services they have voted with their feet at the end of their 12 months contract. I expect the number of customers leaving NTL to increase, unless of course ntl are willing to bribe them with more special offers.

You may call what NTL offer bribes (although you don't when other companies do it), but offering freebies is standard practice in a lot of companies. One company I worked for (a very large video retailer) offered so many freebies, it was difficult to see how they made a profit (and, yes the did make a huge profit).

[Undisputedtruth]

I've just discovered my NTL telephone has been disconnected without my knowledge. Thanks NTL, you really are such a rubbish company. I think a phone call to OFTEL will sort NTL out.

Originally Posted by Undisputedtruth

I've just discovered my NTL telephone has been disconnected without my knowledge. Thanks NTL, you really are such a rubbish company. I think a phone call to OFTEL will sort NTL out.

Perhaps they are out to get you ......

[trebor]

Originally Posted by grum1978

Anyway back on topic..i think these are positive figures and gives the company something to build on

with a statement like that you must be an ntl manager with a press release in your hand.

assuming I am right, what would you say NTL are building ? because it's not a good reliable service that the customers are happy with. if that is what NTL are trying to build, they are doing it all wrong.