Over high water mark

kenseaton · 25-08-2005, 18:44

I get messages from "admin" saying:

Your mailbox is over the high water mark.
Please delete some messages from your mailbox!

Any idea the source of this? Is it from the PC and Microsoft Outlook or is it from ntlworld...

Sorry if this has been mentioned before!!

Ken
Glasgow

Paul K · 25-08-2005, 18:53

ntlworld probably, have you got much in your inbox for your ntlworld account? Try logging into the webmail interface and check it from there.
Where do you get the message? Via email?

Jules · 25-08-2005, 18:57

I got that the other day and I only had 48 emails in my inbox

25-08-2005, 19:02

Quote:

Originally Posted by kenseaton

I get messages from "admin" saying:

Your mailbox is over the high water mark.
Please delete some messages from your mailbox!

Any idea the source of this? Is it from the PC and Microsoft Outlook or is it from ntlworld...

Sorry if this has been mentioned before!!

Ken
Glasgow

as Paul says, use the webmail interface to check your mailbox - remember to check the trash, too.

It is likely you have your mail client set to 'leave a copy of the message on the server', an alternative to this is to fully download all messages & forward a copy to Gmail/ Hotmail, etc

As far as I know an NTL mailbox is 10MB.

Paul K · 25-08-2005, 19:06

Yep, remember to empty your trash can/ recyle bin or that will count to the number of emails you have in your account.

kenseaton · 25-08-2005, 20:22

Sorry, guys, I should have said: I already checked my ntlworld webmail online and each folder was empty.

I did have piles of stuff in my deleted items on my PC but the size of that is 167208 KB and that's nothing to do with ntlworld.

This is the detail I get when I check the Options on right-click mouse:

Return-Path: <>
From: admin
Subject: ATTENTION: High Water Mark Notification, bytes in the mailbox!
Date: Thu, 25 Aug 2005 16:33:13 +0100

Doesn't say who it's from and there's no return address.

As I said, any ideas?

Ken
Glasgow

Paul K · 25-08-2005, 20:27

No headers information at all? Might be a spoof but without headers you have to wonder.

Jules · 25-08-2005, 20:38

I just delieted mine and my email carried on coming through ok

Paul K · 25-08-2005, 20:43

Quote:

Originally Posted by kenseaton

I did have piles of stuff in my deleted items on my PC but the size of that is 167208 KB and that's nothing to do with ntlworld.

We meant the trashcan on webmail lol. If you are still receiving your mail ok I would suspect a spoof email. Do you get any header info at all if you download your email through Outlook/ outlook express?

kenseaton · 28-08-2005, 10:10

Quote:

Originally Posted by Paul

We meant the trashcan on webmail lol. If you are still receiving your mail ok I would suspect a spoof email. Do you get any header info at all if you download your email through Outlook/ outlook express?

Not sure what the laugh is, I've already said that I checked my webmail online and the folders were empty - including the trash.

The header info is as I mentioned above: It shows pretty much no information and, on second look, is much more like something system-generated.

I can't find a way to check if there's a mailbox size limit in Outlook... does anyone have any clues?

Ken
Glasgow

Jules · 28-08-2005, 10:28

Just ignore it Ken unless you stop getting your mail through I did when I got it and nothing happened